Program Manager leading complex, high - visibility new product development projects at Rockwell Automation. Collaborating with stakeholders and technical teams to ensure project alignment and success.
About the role
- Program Manager overseeing end-to-end product and feature launches for an AI-driven spend-to-pay software company. Responsible for cross-functional coordination and launch success metrics.
Responsibilities
- Build and maintain launch plans for new products and major features
- Define milestones across engineering, QA, documentation, enablement, marketing, and sales
- Identify dependencies, bottlenecks, and risks early
- Drive weekly cross-functional execution cadences
- Ensure launch readiness across all customer-facing functions
- Coordinate execution across Product, Engineering, Customer Success, Support, Marketing, and Sales
- Define launch success KPIs (adoption, usage, pipeline impact, revenue influence, customer satisfaction)
- Track launch progress and readiness metrics
- Build concise executive dashboards and provide written updates to leadership
- Conduct post-launch reviews and improvement loops
- Create standardized launch frameworks and checklists
- Improve cross-functional processes to increase predictability
- Drive accountability without creating bureaucracy
Requirements
- 5–10+ years in Program Management, Technical Program Management, Product Operations, or Chief of Staff–style roles
- Experience launching B2B SaaS products (AI experience strongly preferred)
- Experience coordinating both technical and GTM stakeholders
- Strong understanding of software development lifecycle
- Comfortable working with engineers and reading technical documents
- Experience reporting directly to executives
- Experience in high-growth startup environments
- Bonus (Nice-to-have): Experience with AI/LLM or agentic systems launches
- Experience implementing launch frameworks (e.g., stage-gate, structured release readiness)
- Familiarity with tools like Jira, Asana, Linear, Notion, Salesforce, HubSpot, BI dashboards
Benefits
- Clear success milestones defined upfront
- Opportunity to extend or convert based on performance and company needs
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