Assistant General Manager at Applegreen Travel Plazas ensuring smooth day-to-day operations and managing staff performance. Overseeing operational excellence at various food service locations for travelers.
Responsibilities
Help the General Manager to ensure that day-to-day business operations run smoothly.
Deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
Supervise non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
Perform duties in the absence of the General Manager.
Motivate and positively influence staff, especially during times of low morale.
Address issues in a timely fashion and ensure company policies are followed.
Maintain cleanliness and adherence to brand standards in the restaurant.
Ensure accurate cash management and timely reporting.
Address customer needs and resolve issues to ensure long-term relationships.
Perform spot inventory counts and checks to ensure accurate data.
Requirements
2+ Years experience in quick service restaurant or similar management operations
Strong leadership and management skills with proven ability to motivate and inspire a team
Excellent customer service abilities and positive attitude
Excellent verbal and communication skills with a sharp business acumen
Basic food safety understanding and practice.
Ability and willingness to lift/push objects weighing over 30 Lbs.
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