Service Delivery Manager at Aspire Lifestyles managing service delivery to clients in lifestyle services. Responsible for ensuring client satisfaction and upholding service level agreements through leadership and strategic execution.
About the role
- Special Education Manager overseeing compliance and training for special education services at Virtual Prep Academy. Collaborating with school leaders to enhance programming and support transfer students.
Responsibilities
- In collaboration with the Head of School, Principals, and Special Education Leaders, the Special Education Manager supports the schools with compliance monitoring (document quality, timelines, data collection), provision of professional development and training, and special education programming.
- Supports the creation of appropriate programming for transfer students by collaborating with the enrollment team and prior school to obtain documents and understand student needs.
- Assists in implementation of Extended School Year program and gathering student data required for state reporting.
- Makes and implements student centered decisions in accordance with all state laws and regulations.
Requirements
- Minimum 3 years of administrative experience supporting special education services in an online model
- Proficiency in Microsoft Office and Google Suite Products
- Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality.
- Demonstrates a reliable, dependable, and trustworthy work ethic.
- Ability to manage difficult or emotional client situations
- Ability to make sound judgments after all available information has been gathered or communicated.
- Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare.
- Demonstrated leadership and management ability.
- Excellent written and oral communication skills.
- Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently.
- Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members.
- Ability to work independently and contribute to a team
- Understanding and ability to manage confidential information
- Ability to pass federal and state criminal background checks
Benefits
- Paid time off
- Retirement contributions
- Optional Basic Life and AD&D insurance
- Voluntary life insurance (employee, spouse, child)
- Discounted childcare at Early Learning Academies locations
- Medical, dental, and vision insurance
- Employee Assistance Program
- Voluntary short-term disability insurance
- Voluntary long-term disability insurance
- Career advancement opportunities throughout Accel Schools
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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