Senior X - Range Manager at EDGE Group, overseeing military grade shooting ranges and ensuring operational excellence across activities and client relationships.
About the role
- GTM Service Enablement Manager at Apollo.io focusing on developing capabilities and systems for training and coaching global service teams delivering a Best in Class customer experience.
Responsibilities
- Own the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths.
- Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques.
- Lead in-person workshops, observe training sessions, run (T2T) teach the trainer programs, and support new hire cycles on-site.
- Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders.
- Build the systems, processes, and measurement frameworks that make enablement scalable and repeatable across regions.
Requirements
- 4–7 years in leadership, training, enablement, service operations, or people development roles
- Experience developing individuals and teams through coaching and structured feedback
- Strong facilitation and communication skills
- Experience building processes and systems in fast-moving environments
- Comfortable traveling globally 10–12 weeks per year
- Exposure to customer service, customer experience, or support environments
- Familiarity with adult learning principles or instructional design
- Experience working across multiple countries and cultures
Benefits
- equity; company bonus or sales commissions/bonuses
- 401(k) plan
- at least 10 paid holidays per year
- flex PTO and parental leave
- employee assistance program and wellbeing benefits
- global travel coverage
- life/AD&D/STD/LTD insurance
- FSA/HSA and medical, dental, and vision benefits
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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