Responsable de Missions Audit clé dans l'audit légal et contractuel chez Exco Socodec. Supervisant les équipes et assurant la qualité des travaux, avec un portefeuille diversifié de clients.
About the role
- GTM Service Enablement Manager at Apollo.io focusing on developing capabilities and systems for training and coaching global service teams delivering a Best in Class customer experience.
Responsibilities
- Own the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths.
- Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques.
- Lead in-person workshops, observe training sessions, run (T2T) teach the trainer programs, and support new hire cycles on-site.
- Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders.
- Build the systems, processes, and measurement frameworks that make enablement scalable and repeatable across regions.
Requirements
- 4–7 years in leadership, training, enablement, service operations, or people development roles
- Experience developing individuals and teams through coaching and structured feedback
- Strong facilitation and communication skills
- Experience building processes and systems in fast-moving environments
- Comfortable traveling globally 10–12 weeks per year
- Exposure to customer service, customer experience, or support environments
- Familiarity with adult learning principles or instructional design
- Experience working across multiple countries and cultures
Benefits
- equity; company bonus or sales commissions/bonuses
- 401(k) plan
- at least 10 paid holidays per year
- flex PTO and parental leave
- employee assistance program and wellbeing benefits
- global travel coverage
- life/AD&D/STD/LTD insurance
- FSA/HSA and medical, dental, and vision benefits
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Task Order, Warranty and Repair Manager for Leidos managing CHS - 6 contract operations. Leading relationships and strategies for warranty and repair services with the U.S. Army.
Assistant Manager in Finance Data & Analytics Office managing data strategy alignment and operational demands. Collaborating across teams to implement change and improve customer outcomes.
Corporate Senior Quality Manager overseeing quality management systems, compliance, and continuous improvement across multiple business units. Driving quality culture and risk management initiatives in a regulated environment.
Manager Tender Desk leading the tender function for iBabs, ensuring successful participation in bids. Coordinating with various departments to enhance tender documentation quality and win ratios.
Senior Manager for Care Center Workforce Management at Truist leading strategy and governance. Overseeing performance and enhancing client experience at scale across various locations.
Administrative Services Manager providing support to the SOF AT&L Program Executive Office for Maritime. Managing program execution, documentation, meetings, and communications at MacDill AFB, FL.
Manager, Decision Science leveraging data expertise and statistical principles at Travelers. Driving business strategies through actionable insights and relationship building across departments.
Renewals Manager responsible for managing contract renewals and expansions at Kong. Contributing to the revenue growth in the Asia Pacific region.
Case Manager responsible for interdisciplinary coordination of patient care at PAM Health. Working collaboratively with the team to ensure effective care management and discharge planning.