Responsable de Missions Audit clé dans l'audit légal et contractuel chez Exco Socodec. Supervisant les équipes et assurant la qualité des travaux, avec un portefeuille diversifié de clients.
About the role
- Task Order, Warranty and Repair Manager for Leidos managing CHS-6 contract operations. Leading relationships and strategies for warranty and repair services with the U.S. Army.
Responsibilities
- Oversee end-to-end responsibility for Task Order, warranty and repair status activities and strategies for the Common Hardware Systems – 6th Generation (CHS-6) contract
- Manage a team of two Customer Care Coordinators
- Develop and improve working relationships with 3rd party warranty and repair providers
- Maintain warranty and repair analysis data to facilitate strategic decisions
- Focus on building and maintaining long-term relationships with customers, involving proactive outreach and personalized communication
- Responsible for Government reporting requirements such as failure analysis and trend reporting
- Assist the Leidos CHS-6 Program Manager and Contracts Manager to notify the customer of any product defects discovered prior to Government acceptance
Requirements
- Bachelor of Science in Engineering, Supply Chain Management, Business, or related scientific/technical discipline and 10+ years of prior relevant experience or a Master’s Degree with 8+ years of prior relevant experience
- US Citizenship; Active Secret Clearance preferred or ability to obtain and maintain a Secret clearance
- Experience providing program oversight and execution for warranty and repair efforts utilizing multiple vendors
- Proven ability to successfully build relationships with customers
- Project and operations management experience
- Effective organization skills and the ability to prioritize multiple tasks
- Proficiency in Microsoft office.
Benefits
- Competitive compensation
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
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