Provide accurate, timely, and professional service to all internal customers (team members) and external customers (suppliers) when answering questions, researching complex problems, or assisting with any cross functional special projects.
Build strong relationships with internal and external business partners, and suppliers.
Maintain open lines of communication to build rapport and trust.
Supplier statement review (including Intercompany) and account reconciliations.
Secure supplier invoice copies for processing, as needed.
Responsible for month end close reporting and adjustments as needed.
Monitor outstanding checks and assist with escheatment process when applicable.
Gather data for AP metrics reporting.
Identify and implement improvements to processes to increase effectiveness of operations.
Coordinate with stakeholders to improve efficiencies and ensure targeted results based on root cause resolutions.
Continue to develop skills, build payables knowledge, and business acumen.
Provide mentoring, coaching and support to less experienced team members.
Provide timely escalation of issues requiring 2nd level support to Accounts Payable Supervisor or Manager.
Participate and support department projects and company initiatives as required.
Other duties as assigned.
Requirements
Minimum Accounting or Finance associate’s degree or High School diploma / GED equivalent plus five years’ experience using accounting principles.
Excellent interpersonal, written and verbal communication skills.
Ability to perform in a dynamic environment.
Strong attention to detail and ability to work well within a deadline driven environment.
Positive, professional attitude and strong customer service skills with an ability to deal with conflict / sensitive topics.
Ability to maintain confidentiality of sensitive information.
Preferred: Microsoft Excel experience, including pivot tables and VLOOKUP functions.
Previous Customer Support / Customer Service experience
Benefits
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
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