Customer Care Consultant ensuring excellent service by addressing inquiries and resolving problems for group and national customers. Engaging with clients via phone, chat, and email, while maintaining performance metrics.
About the role
- Engage in flexible remote research studies providing consumer feedback for various organizations. Suitable for part-time participation without previous experience required.
Responsibilities
- We connect individuals with flexible remote work from home research opportunities that help shape products, services, and user experiences.
- We’re inviting individuals from all backgrounds, including those searching for customer service representative roles, to express interest in joining upcoming consumer market research studies.
- These may include online interviews, product evaluations, or feedback sessions - most often conducted remotely.
- This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match.
Requirements
- A smartphone, tablet, or computer with a working camera
- A stable internet connection
- Ability to follow written instructions and share thoughtful opinions
- A valid email address to receive study invitations
Benefits
- Flexible participation - opt in only when studies match your profile
- Research formats vary and may include focus groups (work from home online or in-person), video interviews, product evaluations, or digital feedback sessions
- No prior customer service representative experience required - just a willingness to participate
- Some studies may offer early access to unreleased products or services
- Compensation is offered for many studies, depending on type
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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