Contact Center Supervisor leading a diverse team at Securian Financial supporting customer service and claims operations. Overseeing performance and fostering a culture of quality and continuous improvement.
About the role
- Join consumer research studies for feedback and evaluations without prior call center experience required. Flexible roles adapting to individual availability and profile match.
Responsibilities
- We’re inviting individuals from all backgrounds, including those searching for call center agent roles, to express interest in joining upcoming consumer research studies
- These may include online interviews, product evaluations, or feedback sessions - most often conducted remotely
- This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match
Requirements
- A smartphone, tablet, or computer with a working camera
- A stable internet connection
- Ability to follow written instructions and share thoughtful opinions
- A valid email address to receive study invitations
Benefits
- Flexible participation - opt in only when studies match your profile
- Research formats vary and may include focus groups (work at home online or in-person), video interviews, product evaluations, or digital feedback sessions
- No prior call center agent experience required - just a willingness to participate
- Some studies may offer early access to unreleased products or services
- Compensation is offered for many studies, depending on type
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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