Werkstudent in Call Center managing customer communications and handling data updates. Engaging with customers via phone and maintaining data in order systems.
Responsibilities
Scheduling appointments for in-home service connections
Communicating with customers by phone and in writing
Receiving and handling customer complaints
Maintaining and updating data in client portals
Requirements
Proficient in MS Office and experienced in data maintenance
Structured and organized working style
Strong customer service orientation and professional demeanor
Very good German language skills
IT skills are a plus
Benefits
Tax-free benefit of €30 per month
Integration into a successful, high-performing team
Flexible working hours and the option to work remotely in accordance with our guidelines
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