Banking Consultant providing seamless banking experience through meeting financial needs at ANZ. Delivering high standards of customer service and advocating for clients with a collaborative team.
Responsibilities
Provide customers with seamless banking experience
Meet each customer’s end-to-end financial needs and goals across transaction activities
Educate customers on the financial solutions available
Deliver a high standard of customer service
Act as a role model and peer coach to deliver the best possible customer experience
Requirements
Exceptional customer focus - retail experience is an advantage
Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
Ability to multi-task and highly adaptable to change and ambiguity
Willingness to work in a collaborative team environment
Sound understanding of compliance
Excellent communication and interpersonal skills.
Benefits
Access to health and wellbeing services
Discounts on selected products and services from ANZ
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