Service Key Account Manager ensuring customer satisfaction and retention while managing automotive service relationships with stakeholders in Madrid. Engage key stakeholders to enhance service loyalty.
About the role
- Account Manager managing a book of sellers to drive platform adoption for Anrok’s tax automation platform. Collaborate with teams to ensure seamless customer billing and compliance experience.
Responsibilities
- Manage a book of Anrok’s sellers to drive further platform adoption.
- Manage all strategic contract renewals.
- Consult with Anrok sellers on their international sales tax compliance strategies.
- Collaborate with finance, customer solutions, and operations teams to ensure a seamless customer billing, expansion, and renewal experience.
Requirements
- 2-3 years of experience in a SaaS closing and/or account management role
- Experience collaborating with customer success and onboarding teams
- Experience with a technical sale, selling into Finance and Engineering teams
- A track record of high performance against sales goals
- Strong interpersonal and communication skills
- Self-starters who are organized and resourceful
- Experience with Gong, Outreach, and Salesforce
Benefits
- The equity upside of an early-stage startup with the product-market fit of a later-stage company.
- Daily lunch and snacks for those working out of our San Francisco office.
- Medical, dental, and vision insurance covered 100%.
- One Medical membership covered, flexible sick benefits and more.
- Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
- Annual team offsites and in-person opportunities around our growing Anrok hubs
- Home office setup stipend to ensure you have the equipment you need to thrive at work.
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