Hybrid Business Intelligence Analyst – Mid Level

Posted 2 hours ago

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About the role

  • Business Intelligence Analyst focusing on CRM solutions for a data-driven company. Collaborating across business and tech teams to optimize client relationship management.

Responsibilities

  • Extract and integrate data from different sources (internal and external) to build reliable, well-organized datasets.
  • Ensure the consistency, quality and governance of stored data.
  • Development of reports and dashboards:
  • Create reports and visual dashboards in BI tools (Power BI, Tableau, Looker) that translate metrics and key performance indicators (KPIs).
  • Identify trends, patterns and actionable insights for business areas.
  • Perform descriptive, diagnostic and predictive analyses to answer business questions and propose improvements.
  • Validate hypotheses and provide data-driven insights to support business strategy.
  • Automate manual processes related to data collection and analysis, promoting greater operational efficiency.
  • Develop scripts and solutions to facilitate large-scale data extraction and manipulation.
  • Act as a point of contact for business areas, understanding their needs and translating them into BI solutions.
  • Present analyses and recommendations clearly, guiding decision-makers.
  • Ensure the proper functioning of BI solutions, including updates and technical problem resolution.
  • Monitor the performance of reports and dashboards, ensuring they are up to date and aligned with business demands.
  • Work with stakeholders to define and monitor KPIs that reflect the organization’s objectives.
  • Ensure that KPIs are measurable, actionable and relevant to the respective business areas.

Requirements

  • Proven experience with CRM.
  • Experience in data analysis and BI tools.
  • Experience with Agile methodologies.
  • Ability to develop and present reports and dashboards.
  • Technical skills in SQL.
  • Excellent analytical skills and attention to detail.
  • Previous experience working with multidisciplinary teams.
  • Logical thinking to identify patterns, trends and strategic insights.
  • Problem-solving orientation.
  • Ability to handle complex situations and propose creative solutions.
  • Skill in translating technical data into accessible language for non-technical stakeholders.
  • Collaboration with different areas of the company to drive results.
  • Flexibility to deal with rapid changes and new technologies.
  • Accuracy in data handling and report creation.
  • Ability to anticipate problems and propose continuous improvements.
  • See beyond the numbers, connecting analyses to business objectives.
  • Interest in staying updated on trends and innovations in BI and data analysis.
  • Python or R (advantage).

Benefits

  • 💻 Company laptop for employees in São Paulo, or 💸 a BRL home office allowance for employees outside São Paulo.
  • 🤑 13th salary payment.
  • 🛫 30-day paid vacation + one-third vacation bonus.
  • 🏥 SulAmérica Health Insurance.
  • 💚 Life insurance.
  • 💳 Meal allowance (Flash Card; credit/debit; usable at food establishments with CNPJ, e.g., restaurants, supermarkets and delivery apps).
  • 📴 Birthday day off + voucher loaded to the Flash card on your birthday.
  • 🦷 SulAmérica Dental Insurance - optional plan.
  • 🏋🏻 Fitness benefit - TotalPass.
  • 📚 Education benefit - monthly reimbursement for courses and trainings.

Job title

Business Intelligence Analyst – Mid Level

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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