Customer Success Manager tasked with managing IT services and customer relationships post sale for colocation and cloud solutions. Ensuring value and engagement to drive renewals and expansion.
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Hybrid Senior Director – Salesforce CRM, Sales & Marketing Technology
Posted 2 months ago
About the role
- Sales & Marketing Technology Leader shaping global Salesforce CRM strategy and technology excellence by enhancing capabilities across teams in EMEA, North America, and India.
Responsibilities
- Own the global technology strategy for Sales and Marketing products across EMEA, North America, and India
- Manage and align technology teams across EMEA, North America, and India
- Use technology to drive strategic decisions with business partners around sales enablement, distribution optimization, and client service innovation
- Lead and develop a high-performance team of technology professionals
- Influence the refinement of features, processes, and best practices to ensure optimal performance and availability of technologies
Requirements
- Bachelors degree or equivalent in Engineering or other related degree focus
- 7-10+ years of experience in engineering and integration technology and/or software development
- Proven success working with other design engineers and architects teams
- Hands-on experience (5-10 years) with the Salesforce CRM ecosystem and SaaS technologies
- Proven experience in asset management, especially in distribution, sales, marketing, and client servicing
- Exceptional communication and influencing skills, capable of explaining complex technical concepts to senior stakeholders and cross-functional teams.
Benefits
- health, dental and life insurances
- vacation time
- sick time
- 401(k)
- competitive and comprehensive benefits program
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