About the role

  • Director of Operational Excellence demonstrating commitment to regional success through team engagement and AOS strategy deployment.

Responsibilities

  • Relentlessly demonstrates commitment to the regions success by engaging teams to align on regional priorities and lead the deployment of AOS Operational Excellence strategy.
  • Ensure region is measuring, improving, and reporting out on all relevant metrics as it relates to PCDSQM, budgets and compliance requirements.
  • Lead the region in developing a culture of innovation and continuous improvement to build out an innovation and process improvement pipeline across the region to drive operational performance improvement for the Built Environment.
  • Ensure compliance to all AOS standards, including but not limited to, labor standards, incentives, inventory control, Leader Standard Work, and SOPs.
  • Execute a comprehensive inventory management strategy aligned with organizational goals, AOS standards, and customer demands that ensures best in class levels of inventory control oversight and compliance.
  • Lead and mentor a high performing regional Operational Excellence team to proactively work directly with sites to identify and eliminate losses.
  • Provide routine training and support to process owners to ensure a thorough understanding of AOS Playbooks.
  • Align operational strategies with customer success objectives by ensuring all service level agreements are met or exceeded through proactive management of AOS elements.
  • Implement process improvements aimed at boosting on-time, in-full (OTIF) delivery performance, directly contributing to higher customer satisfaction.
  • Ensure regional Operational Excellence budget meets or exceeds expectations, along with all assigned projects.
  • Provide training, development, and succession planning for all the regional Operational Excellence team ensuring their professional growth, capabilities to execute strategy, and alignment with organizational objectives.
  • Coordinate with Business Development to assist in serving as a resource for leading customer-facing Focused Improvement events.
  • Execute change management, communication, and messaging of AOS from the RVP down through the associate level to fully embed both as part of the Americold culture.

Requirements

  • Bachelor's degree or higher in Industrial Engineering or equivalent degree such as Supply Chain, Operations, Engineering, Logistics is required.
  • 10+ years of work experience in Industrial Engineering or equivalent.
  • Operational Excellence, Lean Management, and PMO skills required.
  • Experience with the distribution/warehouse/logistics or manufacturing required.
  • The ability to work with multiple disciplines and build strong relationships such as with Business Development, IT, Human Resources, Operations Teams.
  • Proven track record of leading an Engineering Organization or equivalent.
  • Experienced at providing Engineering support to multiple sites.
  • Strong analytical skills and experience in Warehouse Management Systems.
  • Strong experience in rolling out projects related to labor management standards, Warehouse Management Systems conversions, continuous improvement projects.
  • Capable of working in a cross functional organization to drive projects such as IT, Operations and Customers.
  • Excellent verbal and written communication skills
  • Excellent presentation skills
  • Excellent Project Management Skills and Financial Acumen
  • Strong computer skills including MS Office; Excel, Project Management, WMS, SAP, JDA or equivalent a must.
  • Strong interpersonal skills required.
  • Strong analytical skills required.
  • Must be self-motivated with high degree of initiative.
  • Strong change management skills.
  • Willing to travel 50-75%.

Benefits

  • medical/dental/vision insurance
  • STD/LTD coverage
  • 401(k) with Company match
  • FSA
  • life insurance
  • EAP
  • paid time off

Job title

Director, Regional Operational Excellence

Job type

Experience level

Lead

Salary

$135,500 - $169,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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