Hybrid Director, Regional Operational Excellence

at Americold Logistics, LLC.

• Job title: Director, Regional Operational Excellence
• Job type: Full Time
• Experience level: Lead
• Salary: $135,500 - $169,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Director of Operational Excellence demonstrating commitment to regional success through team engagement and AOS strategy deployment.

Responsibilities

• Relentlessly demonstrates commitment to the regions success by engaging teams to align on regional priorities and lead the deployment of AOS Operational Excellence strategy.
• Ensure region is measuring, improving, and reporting out on all relevant metrics as it relates to PCDSQM, budgets and compliance requirements.
• Lead the region in developing a culture of innovation and continuous improvement to build out an innovation and process improvement pipeline across the region to drive operational performance improvement for the Built Environment.
• Ensure compliance to all AOS standards, including but not limited to, labor standards, incentives, inventory control, Leader Standard Work, and SOPs.
• Execute a comprehensive inventory management strategy aligned with organizational goals, AOS standards, and customer demands that ensures best in class levels of inventory control oversight and compliance.
• Lead and mentor a high performing regional Operational Excellence team to proactively work directly with sites to identify and eliminate losses.
• Provide routine training and support to process owners to ensure a thorough understanding of AOS Playbooks.
• Align operational strategies with customer success objectives by ensuring all service level agreements are met or exceeded through proactive management of AOS elements.
• Implement process improvements aimed at boosting on-time, in-full (OTIF) delivery performance, directly contributing to higher customer satisfaction.
• Ensure regional Operational Excellence budget meets or exceeds expectations, along with all assigned projects.
• Provide training, development, and succession planning for all the regional Operational Excellence team ensuring their professional growth, capabilities to execute strategy, and alignment with organizational objectives.
• Coordinate with Business Development to assist in serving as a resource for leading customer-facing Focused Improvement events.
• Execute change management, communication, and messaging of AOS from the RVP down through the associate level to fully embed both as part of the Americold culture.

Requirements

• Bachelor's degree or higher in Industrial Engineering or equivalent degree such as Supply Chain, Operations, Engineering, Logistics is required.
• 10+ years of work experience in Industrial Engineering or equivalent.
• Operational Excellence, Lean Management, and PMO skills required.
• Experience with the distribution/warehouse/logistics or manufacturing required.
• The ability to work with multiple disciplines and build strong relationships such as with Business Development, IT, Human Resources, Operations Teams.
• Proven track record of leading an Engineering Organization or equivalent.
• Experienced at providing Engineering support to multiple sites.
• Strong analytical skills and experience in Warehouse Management Systems.
• Strong experience in rolling out projects related to labor management standards, Warehouse Management Systems conversions, continuous improvement projects.
• Capable of working in a cross functional organization to drive projects such as IT, Operations and Customers.
• Excellent verbal and written communication skills
• Excellent presentation skills
• Excellent Project Management Skills and Financial Acumen
• Strong computer skills including MS Office; Excel, Project Management, WMS, SAP, JDA or equivalent a must.
• Strong interpersonal skills required.
• Strong analytical skills required.
• Must be self-motivated with high degree of initiative.
• Strong change management skills.
• Willing to travel 50-75%.

Benefits

• medical/dental/vision insurance
• STD/LTD coverage
• 401(k) with Company match
• FSA
• life insurance
• EAP
• paid time off