Social Media & Community Manager supporting Pitch’s brand voice on social media and engaging with users. Developing effective social media content and campaigns while ensuring quality customer support.
About the role
- Analista de Mídias Sociais Pleno responsible for creating content and managing social media strategies at Amcham Brasil. Join a dynamic and multidisciplinary marketing team in São Paulo.
Responsibilities
- Planning the editorial calendar for social media
- Producing, scheduling, and publishing content across social media channels
- Monitoring and responding to comments and direct messages (DMs)
- Collecting and analyzing social media data to track KPIs and generate insights
- Liaising with vendors and with the Creative and Media teams, directing and monitoring deliverables for social channels
- Coordinating with other departments and with the organization's 16 regional offices to determine how and when to promote local initiatives
- Supporting coverage of the organization's activities and events
- Supporting strategic planning of the organization's digital presence alongside area leadership
- Assisting in the creation and updating of social media guidelines
Requirements
- Degree in Advertising, Communications, Journalism, Marketing, or related fields
- Knowledge of digital formats, channels, and content styles
- Heavy social media user with a strong understanding of platform dynamics, features, and best practices
- Familiarity with social media workflows such as monitoring metrics, scheduling posts, and responding to comments
- Availability to work in a hybrid model: on-site 3x per week at the São Paulo office
- Intermediate to fluent English
- Experience with social media management tools and image/video editing (a plus)
- Comfort with numbers, spreadsheets, and charts (a plus)
- Knowledge of branding, sales funnel, and content marketing (a plus)
- Interest in topics such as management, entrepreneurship, diversity, innovation, and leadership (a plus)
Benefits
- Multi-benefit card for meal and food allowance
- Transportation allowance
- Wellhub
- Day off on your birthday
- Afternoon fruit
- Breakfast: bread, butter, milk, coffee, chocolate milk
- Happiness program
- Pet Love
- SESC credential
- Health insurance
- Group life insurance
- Discounts on courses, postgraduate programs, and MBA
- Access to Amcham training programs
- Year-end recess
Job title
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Experience level
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Degree requirement
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