Hybrid IT Engineer II

at AllTrails

• Job title: IT Engineer II
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $105,000 - $120,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Jamf
• Location requirements: Hybrid, San Francisco, United States

About the role

• IT Engineer II supporting MDM expertise, IT operations and employee onboarding/offboarding at AllTrails. Manage organizational security and productivity initiatives while automating repetitive tasks.

Responsibilities

• Serve as our in-house MDM expert
• Own lifecycle and asset management and streamline equipment policies across the company
• Partner with people team in ensuring employees have a smooth onboarding and offboarding experience
• Provide ad-hoc IT Support to all of our employees in a primarily Mac based environment
• Office Network updates, LAN, etc
• Provide audio and visual support in office conference rooms
• Support organizational security and productivity initiatives
• Vendor relationship management
• Automating repetitive tasks

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 2-5 years of experience working in IT operations
• Strong hands on experience with MDM (e.g., Kandji, JAMF, Jumpcloud) - managing both Mac and Windows
• Good working knowledge of: IDP Solutions (e.g., Okta), Asset Management tools, Zoom, Slack, Atlassian, Google Workspace
• Experience leading and managing IT projects autonomously
• Evangelizing IT best practices throughout organizations
• Willing to work 1 day a week at our HQ in San Francisco
• Cross functional team player with a track record of building positive relationships with peers and others within your company
• Ability to deal with some amount of ambiguity and a need for little to no guidance
• Bias for actions
• Humility, empathy and open-mindedness - no egos
• AI Native: You naturally incorporate AI tools to enhance your work. You’re comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making

Benefits

• A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity
• Physical & mental well-being including health, dental and vision benefits + a monthly stipend for wellness expenses
• Trail Days: First Friday of each month off to hit the trails!
• Unlimited PTO
• Flexible parental leave
• Remote employee equipment stipend to create a great remote work environment
• Annual continuing education stipend
• Discounts on subscription and merchandise for you and your friends & family
• An authentic investment in you as a human being and your career as a professional