Collections Manager and Registrar managing a significant university art museum collection. Leading stewardship and facilitating access for teaching and research.
About the role
- Collections Specialist responsible for contacting clients and collecting outstanding payments. Working with a global team at allnex to maintain trustful relationships and meet payment targets.
Responsibilities
- Follow up on inquiries, requests or complaints, keeping customers updated about progress.
- Perform reconciliations of customer accounts.
- Maintain back- up function for other team members.
- Maintain customer contact information and activity notes in ERP systems.
- Report on collection activity and status.
- Update account status records and collection efforts.
- Suggest process improvements within Collections processes.
- Support all relevant audit requests.
- Escalate issues to Collections Process/Team Lead or Customer to Cash supervisor if necessary.
Requirements
- 1 year professional working experience in relevant field.
- Proficiency with MS Office and Excel Advanced.
- Experience with ERP systems are added advantage.
- Fluency in written and spoken English is a must; Mandarin speaking is an added advantage.
- High sense of responsibility.
- Good communication and interpersonal skills.
- Ability in time and planning management.
- Strong problem solving and analytical skills.
- Act as a team player and able to work independently.
Benefits
- We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions.
- On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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