Meets regularly with assigned client accounts, by phone or in person.
Ensures that clients are consistently satisfied with the organization's product and services and resolves escalated issues.
Evaluates the client's needs and proposes potential solutions.
Serves as a single point of contact for the client and may coordinate the work of client service teams.
Identifies and escalates cross-selling or upselling opportunities.
May provide client training or basic support.
Develop relationships with key decision makers for opportunities to provide our product line in Healthcare, Retail, Government & Commercial properties so that Stanley is either procured directly or specified for procurement through other channels.
Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners.
Review all relevant plans, specifications and details and/or job site conditions to formulate competitive quotations for customers that are both accurate to manage risk and ensure target margins.
Requirements
High school Diploma (Bachelor's degree preferred).
6+ years project management or similar experience.
Excellent collaboration and relationship / rapport building skills are required.
Excellent communication and presentation skills (both oral and written) are a must.
Strong work ethic is a must.
Candidate must live in market.
Benefits
Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
A commitment to your future with a 401K plan, offering a 6% company match and no vesting period.
Tuition Reimbursement.
Unlimited PTO.
Employee Discounts through Perks at Work.
Community involvement and opportunities to give back so you can “serve others, not yourself”.
Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching.
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