Payroll Intern assisting in operational support for the Payroll Team in Milan. Engaging in accurate timekeeping, payroll data management, and HR documentation processes.
About the role
- Payroll Specialist ensuring accurate payroll processing with compliance in regulations at ADP Workforce Now. Managing payroll activities while providing exceptional customer service to employees and HR teams.
Responsibilities
- Responsible for building staff weekly payroll (multiple unions primarily 32BJ); Approx 500 employees
- Process weekly and bi-weekly payroll for all employees with 100% accuracy and on-time delivery
- Process new hires, employee changes voluntary deductions in the payroll system
- Prepare and process garnishments
- Calculate new hire pay, termination pay, and any required adjustment to normal pay
- Process stop payments or payroll adjustments
- Calculate bonuses as requested
- Ensure compliance with federal, state, and local tax regulations, avoiding penalties or audits
- Maintain up-to-date payroll records and ensure all employee information and pay calculations are precise
- Conduct quarterly audits of payroll processes to identify and resolve discrepancies
- Address and resolve payroll-related inquiries within 24 hours, fostering high client and employee satisfaction
- Educate employees on payroll policies and procedures to minimize recurring issues
- Ensure compliance with all employment laws and regulations, maintaining a zero-violation audit record
- Keep payroll records accurate and up-to-date in the HRIS system, achieving 100% compliance during audits
- Respond promptly to audit and information requests, including 401(k) reports and other required documentation
- Provide outstanding customer service to employees and managers regarding payroll-related questions or concerns
- Investigate and resolve payroll discrepancies, processing pay adjustments when necessary
- Handle payroll duties in the absence of the Payroll Manager
- Prepare accurate reports, including payroll summaries, 401(k) deductions, employer matches, and other required data
- Update payroll records for pay adjustments, employee status changes, and other updates in a timely manner
Requirements
- Associate degree required
- Minimum of 2 years of high-volume payroll processing experience
- Experience handling complex payroll issues such as prevailing wages (preferred)
- Experience working with unions preferred; Knowledge of 32BJ union rules is a plus
- Experience within Real Estate/Property Management is a plus
- Exceptional attention to detail and organizational skills
- Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and payroll software (ADP Workforce Now, Workday)
- Demonstrated ability to maintain confidentiality and manage sensitive information.
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