Onsite Complex Claims Adjuster – Financial Lines

Posted 1 hour ago

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About the role

  • D&O/FI Complex Claims Adjuster focused on investigating complex claims in Financial Lines. Role involves interaction with clients and internal teams to manage the claims process.

Responsibilities

  • Focused on Directors & Offices and Financial Institutions claims within Financial Lines
  • Develop your expertise in handling and investigating complex claims
  • Deal with genuine claims through a proactive best practice approach
  • Actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling
  • Identify and review suspect/fraudulent claims on a consistent basis
  • Regular contact with internal stakeholders, brokers, experts, and external lawyers
  • Build effective relationships with internal and external customers
  • Provide support to Team Managers and deputize in their absence
  • Assist with monitoring market/industry practices in claims handling
  • Help improve products in collaboration with colleagues in underwriting.

Requirements

  • Knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines
  • Specialist knowledge of Directors & Officers technical claims topics
  • Experience of Financial Institutions claims would be advantageous but not essential
  • Experience in negotiation, mediation, and arbitration
  • Policy language skills enabling accurate and consistent policy wording interpretation
  • Lateral thinking and the ability to problem solve and develop new ideas to improve working practices
  • Strong communication, time management, administrative and report-writing skills.

Benefits

  • Health, wellbeing, and financial security benefits through Total Rewards Program
  • Professional development opportunities

Job title

Complex Claims Adjuster – Financial Lines

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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