Customer Service Manager at City Brewing Company, overseeing all aspects of customer account management and leading the Customer Service department. Ensures high service levels and effective communication.
AU
Hybrid Customer Service Representative
Posted 3 months ago
About the role
- Member Advisor providing transaction assistance and card support to members at Affinity Plus. Building strong and trusting relationships while ensuring efficient processing of daily banking activities.
Responsibilities
- Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier’s checks
- Provide education to our members on self-serve options
- Verify endorsements and proper identification on deposit transactions
- Execute wire or ACH transferring of funds
- Instant issue debit, credit, and gift cards
- Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues
- Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
- Other duties as assigned
Requirements
- 1+ years of customer service or professional experience working with people and/or cash handling experience required
- Aptitude to work independently as well as part of a team and ability to collaborate with others
- Strong verbal and written communication skills
- Time Management skills and the ability to prioritize workload based on department and member needs
- Flexibility to adapt and succeed in a dynamic environment
- Ability and drive to provide exceptional service to members and employees
- Intermediate computer skills and the ability to navigate between multiple systems with ease
Benefits
- low-cost medical, dental and vision insurance coverage options
- frontloads all sick time hours and a portion of vacation hours for all new employees
- variety of paid leave options
- monthly wellness benefit
- immediate 401K matching up to 5%
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Operations Support Specialist supporting veterinary care centers in a dynamic travel - intensive role. Ensuring operational excellence and compassionate care while driving company van along set routes.
Fuel Attendant responsible for customer service and fueling operations at the station. Ensuring safety, cleanliness, and efficient service while following operational standards.
Fuel Attendant providing customer service and maintaining a clean and safe fueling environment. Ensuring compliance with safety protocols while assisting customers with their fueling needs.
Commercial Customer Support Representative at team.blue. Answering inquiries and advising on products while helping customers optimize their experience.
Customer Service Representative at BancFirst, seeking candidates for long term employment. Responsibilities include opening accounts and providing exceptional customer service at the Collinsville branch.
Customer Service Coordinator providing support from home for Capital One's High Value Specialty Servicing team. Focused on customer service, team collaboration, and effective communication skills.
Sales Support Specialist managing administrative duties and patient benefit investigations at BioPlus Specialty Pharmacy. Assisting physician offices and maintaining documentation for medication delivery processes.
Customer Service Representative engaging with customers and maintaining store standards at Circle K. Offering fast service and teamwork in a fun environment while ensuring customer satisfaction.
Customer Advisor optimizing customer journey from construction to operation for a leading construction firm. Engaging clients with sustainable energy solutions and ensuring high service standards.