Aera Technology is the Decision Intelligence Company that makes business agility
happen.
Our innovative cloud platform integrates with your existing systems to digitize, augment, and automate decision making in real time.
In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment.

Aera Technology

Browse and apply for open jobs at Aera Technology.

support-engineer

Aera Technology is an AI-driven decision automation platform that helps businesses optimize their operations by making real-time recommendations, taking autonomous actions, and learning continuously from outcomes. Their technology provides end-to-end, real-time visibility and insights into business processes, allowing enterprises to be more agile and scalable. Aera's platform encompasses various tools like Aera Chat, Aera Workspaces, and Aera Control Room, designed for decision engagement and automation. Aera Cortex™ and Aera Discovery™ add intelligence through simulation and planning capabilities, while tools like Decision Data Model™ and Data Crawlers refine and enhance data handling. The system covers diverse business functions including demand, procurement, inventory, order logistics, and finance, ensuring comprehensive decision support across operations.

Aera Technology is the Decision Intelligence Company that makes business agility
happen. Our innovative cloud platform integrates with your existing systems to digitize, augment, and automate decision making in real time. In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment.

• Investigate and resolve novel, ambiguous, and system-wide issues
• Lead cross-functional teams to resolve critical, high-impact customer incidents
• Design, document, and deliver formal technical training programs
• Analyze product architecture and support data to identify long-term solutions
• Represent the support organization in product roadmap and architecture review
• Set the technical standard for support organization tickets quality
• Develop and roll out new diagnostic tools and troubleshooting guides
• Act as the primary technical lead for the highest-level incidents

Senior Technical Support Engineer – Night Shift

Senior Technical Support Engineer resolving complex technical issues at Aera Technology. Leading cross-functional teams and developing training programs for support staff while improving product processes.

solutions-engineer

• Lead, manage, and develop a global presales organization.
• Establish a high-performance culture focused on accountability and collaboration.
• Develop standardized presales methodologies and playbooks.
• Partner cross-functionally across GTM, Product, Engineering, and Customer Success.
• Deliver compelling presentations demonstrating Aera’s business value.
• Lead technical and business discovery sessions with senior stakeholders.
• Support Sales in strategic pursuits and competitive cycles.
• Ensure consistent delivery of Aera’s value proposition globally.
• Translate technologies for the business so business and non tech people understand and value what it is and how they use it.
• Understand the sales cycle and identify and communicate what presales strategy is going to help win.
• Translate customer requirements into actionable technical specifications.
• Oversee discovery, qualification, and scoping processes.
• Advise Sales and Product on customer needs and solution feasibility.
• Own the global demo strategy, including assets, templates, and environments.
• Ensure timely, high-quality delivery of custom demos.
• Improve demo development efficiency and scalability.
• Choose and build the right assets and the right team to increase both productivity and win rate.
• Contribute to RFP responses, solution positioning, and competitive strategy.
• Provide structured product feedback to Product and Engineering.
• Partner with Marketing on messaging and technical content.

Global Head, Solution Engineering – Pre-Sales

Global Head of Solution Engineering leading presales function at Aera Technology. Managing a global team to deliver Decision Intelligence solutions with AI and machine learning.

data-scientist

• Act as the senior technical point of contact, driving successful outcomes by identifying, scoping, and leading data science projects that directly address high-value customer problems.
• Measure and report on the business impact (ROI, efficiency gains) of deployed models.
• Ensure rigorous testing and validation of all new data science features and model deployments.
• Design, implement, monitor, and maintain scalable, production-grade Data Science systems.
• Research and evaluate the latest in Machine Learning, Generative AI, and advanced statistical models for new feature development.
• Actively scout, evaluate, and implement the latest advancements in Data Science, Machine Learning (MLOps, LLMs/Generative AI), and AI to maintain Aera’s technical edge.
• Maintain a zero-tolerance policy for delayed customer resolution related to Data Science models and pipelines, working closely with Support, Customer Success and Product teams to resolve issues and implement robust, long-term solutions.
• Directly lead and mentor a small, high-impact team (2-3 members) including Data Scientists, Senior Data Scientists, and Interns, setting technical standards, guiding project execution, and fostering individual career growth.
• Translate customer feedback and cutting-edge research into actionable product features and technical specifications for the engineering and product teams.

Technical Lead, Data Science

Tech Lead Data Scientist at Aera Technology driving enterprise-level ML solutions with customer focus. Leading data science projects, mentoring junior staff, and integrating AI in customer environments.

software-engineer

• Lead and scale an elite global team of 40–50 engineers
• Drive adoption of AI-powered development practices
• Partner with product, data, and AI teams to embed intelligence into platform components
• Guide the architecture, design, and optimization of the Aera platform
• Maintain a hands-on technical presence (~30% of time)
• Champion engineering excellence
• Lead innovation tracks by developing prototypes
• Mentor and coach engineering leaders
• Collaborate cross-functionally across product, SRE, QA, and business teams
• Stay informed about emerging AI technologies

Director, Engineering

Director of Engineering leading global engineering teams at Aera Technology. Overseeing platform innovation and driving AI-powered enterprise solutions.

manager

• Own Aera’s WordPress website end-to-end — including development, updates, and optimizations.
• Build new sections, pages, and functionality using HTML, CSS, PHP, and JavaScript.
• Develop and customize templates, modules, and components to support evolving marketing needs.
• Manage hosting, staging, deployment, and version control through WP Engine.
• Ensure site reliability, security, and performance best practices are consistently applied.
• Collaborate with internal developers, IT, and third-party agencies to support integrations, new features, and maintenance.
• Partner with the design team to translate Figma mockups into pixel-perfect, responsive, and accessible web pages.
• Recommend and implement new design elements, layouts, and navigation flows to improve UX and conversion rates.
• Own technical and on-page SEO — including site architecture, structured data, and content optimization.
• Conduct keyword and performance analysis using Google Search Console, Ahrefs, or SEMrush.
• Monitor site speed, crawlability, and indexing; implement optimizations that improve organic visibility.
• Leverage large language models (LLMs) such as ChatGPT or Gemini for technical automation.
• Build and maintain HubSpot forms, workflows, and landing pages to support campaigns and lead capture.
• Work closely with Digital Demand, Product Development, IT, and external vendors to prioritize and execute web initiatives.

Web Manager

Web Manager optimizing Aera’s corporate website as a primary digital expression of our brand. Building, maintaining, and enhancing the website’s performance and user experience.

business-operations

• Set-up of project workspaces within our PSA based on the Statements of Work (SOW) and the project matrix provided by the Professional Services Team.
• Allocate resources to the project-based SOW and/or client requirements, including resource notification assignment and set-up.
• Coordinate with Regional Services Directors, Development Managers, and Engagement Managers to ensure timely project scheduling, resource allocation, timely delivery and project budget/margin.
• Monitor resources time entries, make corrections when required and ensure timely submission for Billing.
• Validate and own the data Professional Services Automation tool (PSA), including all reporting updates and requirements.
• Prepare month-end reports, including billing, utilization, project profitability, non-billable project approval/tracking.
• Assist in maintaining a skills matrix within our Professional Services Automation (PSA) system
• Maintain and update comprehensive documentation of processes and procedures.
• Track and report on key performance indicators to evaluate the success of implemented changes and identify areas for further optimization.

Business Operations Analyst

Resource Analyst supporting Aera Technology's global professional services team based in Pune, optimizing resources for project delivery and operational efficiency.

Aera Technology is the Decision Intelligence Company that makes business agility happen. Our innovative cloud platform integrates with your existing systems to digitize, augment, and automate decision making in real time. In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment.

Aera Technology

About the company

Open jobs

6 jobs found

Senior Technical Support Engineer – Night Shift

Aera Technology

Global Head, Solution Engineering – Pre-Sales

Aera Technology

Technical Lead, Data Science

Aera Technology

Director, Engineering

Aera Technology

Web Manager

Aera Technology

Business Operations Analyst

Aera Technology