Channel Account Manager at AVEVA responsible for building partnerships to grow subscription business in DACH region. Collaborating across teams to drive strategic partner management and opportunities.
About the role
- Senior Account Manager at ADVANSYS managing key client relationships and driving business growth while leading account teams and collaborating across departments.
Responsibilities
- Build and maintain long-term, strategic relationships with key clients, acting as their primary point of contact
- Understand clients' needs, business goals, and challenges to provide tailored solutions
- Serve as an advocate for clients within the company to ensure customer satisfaction
- Regularly meet with clients to assess satisfaction, identify opportunities for growth, and resolve any issues
- Develop and implement account strategies to increase revenue, improve client retention, and identify new business opportunities
- Proactively identify cross-sell and upsell opportunities, aligning additional products or services to meet client needs
- Monitor account health and growth, ensuring targets and KPIs are met
- Oversee the successful execution of client projects, ensuring they are completed on time, within budget, and to the highest quality standards
- Collaborate with internal teams (sales, marketing, operations, etc.) to ensure seamless service delivery
- Address and resolve any operational or delivery issues that may arise
- Mentor and guide junior account managers and support staff, providing leadership and fostering a positive, productive team environment
- Ensure effective communication within the account team and between departments
- Provide training and support to junior team members to improve their performance and skills
- Provide regular performance reports, including KPIs, revenue forecasts, and other relevant metrics
- Conduct client presentations and reviews to demonstrate the value of services/products and progress toward goals
- Analyze account data and market trends to inform strategic decisions and improve client satisfaction
- Manage account budgets, ensuring profitability and cost control
- Negotiate contracts, pricing, and terms with clients, ensuring mutually beneficial agreements
- Ensure all invoicing and payments are processed efficiently and in a timely manner
- Serve as a liaison between clients and internal teams, ensuring all parties are aligned on expectations and deliverables
- Contribute to strategic planning and decision-making to meet both client and company objectives
- Work closely with senior leadership to share client feedback and help shape company offerings.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field (preferred)
- 5+ years of experience in account management, customer success, or a similar client-facing role, ideally in a B2B environment
- Proven experience managing large or complex accounts, with a demonstrated ability to grow and retain clients
- Strong understanding of account management strategies, project management, and business development
- Excellent communication, presentation, and negotiation skills
- Strong leadership abilities with experience managing or mentoring a team
- Strategic thinker with the ability to develop tailored solutions for clients
- Proficiency in CRM software, Microsoft Office Suite, and reporting tools
- Excellent time management and organizational skills, with the ability to manage multiple priorities
- Results-driven, with a focus on exceeding client expectations and business targets
- Problem-solving mindset, with the ability to manage client challenges effectively
- High emotional intelligence and the ability to build rapport with diverse clients
- A proactive, can-do attitude, with a focus on continuous improvement.
Benefits
- Health insurance
- Paid time off (PTO)
- Career growth and development opportunities
- Performance bonuses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Sr. Field Territory Manager managing agency relationships and driving premium growth in South Florida. Building territory strategy to meet financial and operational targets through consultative partnerships.
Vaccine Account Manager building B2B relationships with healthcare networks for GSK's vaccine portfolio. Engaging decision - makers to enhance vaccination efforts and sales growth.
Vaccine Account Manager managing B2B customer relationships in healthcare delivery networks. Focusing on vaccine sales growth and collaboration with large - organized customers.
Key Account Manager role focused on enhancing client relationships in Latin America. Responsibilities include managing sales portfolio, driving growth, and ensuring satisfaction for merchants.
Senior Manager managing Customer Growth Account Management for Tricentis, focusing on strategic and Solex accounts. Leading teams to ensure customer success and growth.
Regional Account Manager responsible for driving sales growth and managing dealers for Jacuzzi in northern US states. Focusing on promoting and selling wellness products like hot tubs and saunas.
Sales Account Manager responsible for building customer sales strategies for Cargill's protein business. Managing customer portfolios and facilitating growth through effective communication and relationship building.
Senior Account Manager focused on selling technology solutions for Aerospace and Defense. Responsible for managing sales in Northern VA, DC, MD, DE, NJ, and PA regions.
Senior Strategic Partnerships Manager growing and managing partner distribution network of consumer applications for Upside. Influencing consumer partnership strategy and driving key relationships from launch to scale.