Director of Pre-Sales for Adobe Customer Solutions developing sales strategy and leading a high-performing team across EMEA. Engaging with clients and driving digital transformation in marketing and customer experience.
Responsibilities
Implement the new ACS vision and business lines with the support of ACS Global Sales team
Integrate ACS services into the earliest stages of the sales motion
Partner closely with ACS Account Executives and broader Sales teams to position the new ACS post‑sales portfolio
Oversee rigorous customer discovery, solution design, and proposal development focused on clear business outcomes (e.g., revenue acceleration, customer experience improvement)
Grow the services pipeline in line with DX innovation, ACS priorities and pipeline gaps
Improve proposal win rates across the region
Lead executive‑level customer engagements and proposal defences for top opportunities
Align with CXO license Solution Consulting leadership to ensure strategic resourcing for high‑priority deals
Optimize pre‑sales processes, tools, and ways‑of‑working to increase deal velocity and scale bookings
Establish a staffing model that ensures the right expertise is deployed at the right time
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