Hybrid Senior Manager – Enterprise Architecture, Adobe Customer Solutions

at Adobe

• Job title: Senior Manager – Enterprise Architecture, Adobe Customer Solutions
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Manager of Enterprise Architecture at Adobe overseeing a high-performing team across EMEA. Leading the development and implementation of Enterprise Architecture functions to drive transformation.

Responsibilities

• Develop a high-performing Enterprise Architecture function that enables successful transformation!
• Ensure Enterprise Architects are deployed deliberately and effectively across engagements, supporting major pre-sales opportunities, guiding complex delivery, and maintaining architectural integrity across evolving platforms.
• Lead, coach, and manage a team of Enterprise Architects across EMEA, setting clear expectations around customer leadership, design authority, governance, and value orientation.
• Maintain consistent application of enterprise architecture standards and guide Architects in navigating complex trade-offs across business, technology, and delivery constraints.
• Drive continuous improvement of enterprise architecture and customer leadership capability, delivery processes, standards, and practices driving customer excellence.
• Guide Enterprise Architects to safely and effectively incorporate AI into modern digital marketing ecosystems.
• Support priority pre-sales opportunities, ensuring Enterprise Architects contribute effectively to solution shaping and executive confidence.
• Support client success through direct and indirect client engagement.
• Build strong relationships with the Global Enterprise Architecture community, playing a key role in evolving architectural standards and support alignment and knowledge sharing.
• Evolve and maintain reference architectures, patterns, and transition frameworks, aligned to TOGAF-informed principles.
• Create a culture of high expectations, innovation, and achievement!

Requirements

• Proven experience leading and developing Enterprise Architects in a professional services or complex enterprise environment.
• Strong grounding in enterprise architecture frameworks (e.g. TOGAF), applied pragmatically to govern design, guide transition, and enable delivery.
• Experience operating across transformation programmes balancing architectural integrity with delivery momentum.
• A strong understanding of AI-enabled and agentic architectures in modern digital platforms.
• Credibility with senior business and technology executives as an architectural leader and coach.
• Executive leadership skills including the ability to coach, mentor, influence, and empower a diverse and hard-working team.
• Excellent written and verbal communication skills, able to translate complex architectural topics into clear guidance for diverse audiences, with meticulous attention to detail.
• A collaborative leadership style, with a strong focus on outcomes, value, and long-term platform sustainability.
• Ability to communicate, coordinate, and drive optimal team productivity.
• Confident ability to lead, collaborate, triage, and make decisions in a fast-paced, changing environment.
• In-depth knowledge of digital marketing and customer experience management are strongly preferred.
• Fluency in English is required.
• Ability to travel up to 35%.

Benefits

• Health insurance
• Professional development opportunities