IT Support Specialist providing technical support for remote and in - office employees at Swyfft. Focusing on onboarding, troubleshooting, and operational efficiency in a technology - driven environment.
About the role
- Junior IT Support specialist assisting the IT team in Dnipro with user support and maintaining office IT infrastructure. Perfect for early-career IT specialists wanting to grow in the field.
Responsibilities
- Preparing laptops and equipment for employees
- Preparing devices for new employee onboarding
- Technical onboarding of new employees
- Technical offboarding of employees
- Issuing and tracking peripheral devices
- Processing internal IT support requests
- Participating in IT equipment inventory processes
- Supporting basic office IT infrastructure
- Participating in calls with colleagues from other offices
Requirements
- Basic understanding of Windows and macOS operating systems
- Basic corporate IT systems principles
- Basic networking principles
- User account management basics
- General computer hardware principles
- English language level B1 – B2+
- Strong communication skills
- Open to learning and development
- Ability to work effectively in a team
- Result-oriented, responsible, and attentive to detail
Benefits
- Competitive compensation package
- International work environment
- Flexible working schedule and possibility to work remotely
- Annual performance bonus
- English classes
- Maternity/Paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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