Payroll Specialist managing payroll and HR processes at IRS Group in Hamburg. Ensuring accurate payroll calculations and compliance with labor laws and regulations.
About the role
- EMEA Payroll Coordinator managing global payroll operations and ensuring timely service delivery. Collaborating with clients and payroll partners in a hybrid work environment.
Responsibilities
- Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service
- Working closely with our network of in-country payroll partners to ensure customer payrolls are delivered on time and accurately
- Hosting and chairing regular governance calls with customers to track progress, review performance and identify opportunities for improvement
- Preparing monthly governance reports by country
- Ensuring that payroll manuals are relevant and updated regularly to reflect current processes
- Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed
- Answering queries from customers, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels
Requirements
- Experience in a customer service / administration environment
- Payroll experience would be advantageous, but training will be provided
- Self-motivated with a passion for great service delivery
- A genuine commitment to delivering the highest standards of customer service
- An unusually high attention to detail, with the ability to spot errors or notice when things “just don’t look right” - and motivated to follow these through to resolution
- Really good skills with databases, systems and software packages, especially Microsoft Excel
- An honest and authentic communication style, able to face into both positive and difficult conversations
- A drive to be a brilliant team player, supporting colleagues across the team to ensure that customer service delivery is consistent across the department, providing help and guidance and ensuring no one is left behind
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Payroll Coordinator managing payroll processing at AKAM since 1983. Overseeing compliance with regulations and providing exceptional service to employees and managers amid payroll complexities.
Payroll Compliance & Projects Analyst supporting governance and compliance strategy for North American Payroll. Leading risk initiatives and ensuring process optimization for audit and compliance activities.
Payroll Partner performing payroll processing and providing support for payroll - related queries at Sartorius. Join our HR Payroll team at our Royston site with hybrid working available.
Payroll Specialist managing payroll for educators and internal teams in US and Canada. Ensuring compliance with labor laws and providing support for payroll - related inquiries with cross - functional collaboration.
Commercial Manager linking clients to the Bancolombia group through product promotion and sales. Ensuring client information quality and conducting customer visits in Barranquilla.
Junior Finance Executive assisting with payroll processing and employee data management in the ANZ region. Supporting payroll tasks and gaining exposure to audits and reporting in finance.
Payroll & Benefits Analyst at Reckitt managing payroll and compliance in a dynamic HR environment. Collaborating effectively across departments to ensure accurate payroll processing and employee support.
Specialist, Shipboard Payroll managing payroll operations for shipboard personnel at Royal Caribbean Group. Supporting payroll processes, compliance, and financial analysis for a large employee base.
Payroll and HR Coordinator responsible for payroll processing tasks and maintaining employee records. Collaborating with HR, Finance, and third - party payroll provider in Manchester office.