Senior Manager driving quality excellence in process management for superior service delivery and process improvements in BPO / Healthcare sectors.
About the role
- Business Manager Assistant responsible for client financial tools and data submissions. Support the Business Manager in trade spend reconciliation and order alerts.
Responsibilities
- Entering customer forms including contract generation via customer portals, Acosta Sprint, Acosta Relay, and Excel
- Maintaining client financial tools to create customer events and maintenance as required
- Overseeing trade reconciliation such as responding to claims alerts, maintaining fund balances within client’s metrics
- Reviewing order alerts and verifying accurate pricing and promotions on customer orders
- Providing data support like submissions of price changes, item setup requests and customer-facing information in customer portals
Requirements
- You have professional communication skills to represent internal and external partners
- You take pride in your work, are very detail-oriented, and are motivated by completing tasks on deadline.
- You have 3 -5 years of prior experience with data entry and utilizing Word, Excel and Outlook.
- High School diploma or equivalent in industry name required.
- Must have 3 – 5 years prior experience with data entry, preferably with a food broker or college graduate.
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