Alliance Manager at PwC driving relationship strength and strategic direction across multiple alliances. Act as primary contact with alliance partners to maintain alignment and identify opportunities.
About the role
- Manager of Consumer Lending optimizing financing programs at Elite Construction Solutions. Developing competitive financing solutions and managing relationships with lending partners.
Responsibilities
- The Manager of Consumer Lending is responsible for developing, managing, and optimizing Elite's consumer financing programs to enable sales growth and improve deal conversion rates.
- This role serves as the primary liaison between Elite and third-party lending partners, ensuring sales teams have access to competitive financing solutions that meet customer needs while maximizing profitability for the company.
- Evaluate, negotiate, and manage relationships with consumer lending partners (e.g., GreenSky, Synchrony, Service Finance, Mosaic) and aggregator platforms (e.g. Modernize 360 Finance, 1&Fund, etc.)
- Monitor dealer fee structures, approval rates, and funding timelines across all lending partners
- Identify and onboard new lending partners to expand financing options and improve competitive positioning
- Negotiate preferential rates and promotional programs that benefit both Elite and customers
- Develop financing playbooks and sales tools that help field teams present financing options effectively
- Train sales managers and representatives on financing products, approval processes, and customer qualification
- Create deal-closing strategies that leverage financing to overcome customer objections
- Track and analyze financing KPIs: approval rates, funded amounts, dealer fees, customer take rates, and time-to-fund
- Perform cost-benefit analysis on financing programs to optimize dealer fee spend vs. conversion lift
- Develop reporting dashboards to provide visibility into financing performance by market, brand, and sales rep
- Ensure financing processes are customer-friendly and compliant with all applicable consumer lending regulations
- Resolve escalated financing issues between customers, sales teams, and lending partners
- Monitor customer satisfaction with financing experience and implement improvements
- Stay current on consumer lending regulations (TILA, ECOA, state-specific requirements) and ensure compliance
Requirements
- Bachelors degree in finance field preferred; equivalent combination of education (GED/High School diploma) and experience required
- 5+ years of experience in consumer lending, dealer finance, or financial services
- Demonstrated success managing lending partner relationships and negotiating dealer agreements
- Strong analytical skills with experience using data to optimize program performance
- Knowledge of consumer lending regulations and compliance requirements
- Excellent training skills; ability to translate complex financing concepts for sales teams
- Proficiency with CRM systems (Salesforce preferred) and financing platforms
- Ability to problem-solve and use critical thinking
- Ability to handle conflict in a professional and courteous manner
- Excellent verbal, electronic, and written communication, and customer service skills
- Work with peers and all departments for the common goals of the organization
- Reliable in meeting work commitments
- Must be flexible and adapt to most any situation
- Ability to utilize technology devices, software and applications, previous experience with Microsoft Office Suites and basic computer skills required
- Reliable high speed home broadband internet connection with minimum 25 meg download and 10 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely
- Ability to travel, up to 25%
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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