Associate Account Director at 97th Floor, supporting strategic and relationship management of client accounts. Assisting in developing account strategies and leading project planning and execution.
Responsibilities
Support Account Directors in Client Support & Communication
Participate in client meetings, contributing insights and taking increasing ownership as experience grows
Draft client communications, agendas, and recaps with clarity and accuracy
Anticipate client questions, risks, and follow-ups
Assist in developing and executing account strategies aligned to client goals
Review performance data and contribute observations and questions
Help translate client priorities into clear direction for your team
Contribute to strategic roadmaps, scopes of work, and regular reporting
Take increasing ownership of strategic recommendations and planning cycles
Lead project planning and delivery
Keep timelines, priorities, and expectations clear
Surface risks, misalignment, or scope concerns early
Support account organization, documentation, and follow-through
Facilitate discussions among your team’s specialists
Mentor junior team members through coaching, feedback, and day-to-day support
Requirements
2–4 years of experience in account management, marketing, client services, or a related role
Agency experience preferred
Experience contributing to client strategy or reporting
Competent understanding of search, content marketing, advertising, and how these channels work together
Strong analytical thinking
Benefits
Healthcare Medical : 75% paid for employees; 50% for dependents
Dental : 75% paid for employees; 50% for dependents
Vision (M: 75% paid for employees; 50% for dependents)
Life Insurance : 100% paid by 97th Floor (coverage = 1x salary, up to $350,000)
HSA with up to $150/month match (rolls over and is yours permanently)
FSA option for dependent care
401(k) with up to 4% company match
ROWE (Results Only Work Environment) - work when, where, and how you want
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