Account Executive managing client relationships for healthcare insurance organization. Providing consultative services while ensuring positive benefit plan objectives and client satisfaction.
About the role
- Associate Account Director at 97th Floor, supporting strategic and relationship management of client accounts. Assisting in developing account strategies and leading project planning and execution.
Responsibilities
- Support Account Directors in Client Support & Communication
- Participate in client meetings, contributing insights and taking increasing ownership as experience grows
- Draft client communications, agendas, and recaps with clarity and accuracy
- Anticipate client questions, risks, and follow-ups
- Assist in developing and executing account strategies aligned to client goals
- Review performance data and contribute observations and questions
- Help translate client priorities into clear direction for your team
- Contribute to strategic roadmaps, scopes of work, and regular reporting
- Take increasing ownership of strategic recommendations and planning cycles
- Lead project planning and delivery
- Keep timelines, priorities, and expectations clear
- Surface risks, misalignment, or scope concerns early
- Support account organization, documentation, and follow-through
- Facilitate discussions among your team’s specialists
- Mentor junior team members through coaching, feedback, and day-to-day support
Requirements
- 2–4 years of experience in account management, marketing, client services, or a related role
- Agency experience preferred
- Experience contributing to client strategy or reporting
- Competent understanding of search, content marketing, advertising, and how these channels work together
- Strong analytical thinking
Benefits
- Healthcare Medical : 75% paid for employees; 50% for dependents
- Dental : 75% paid for employees; 50% for dependents
- Vision (M: 75% paid for employees; 50% for dependents)
- Life Insurance : 100% paid by 97th Floor (coverage = 1x salary, up to $350,000)
- HSA with up to $150/month match (rolls over and is yours permanently)
- FSA option for dependent care
- 401(k) with up to 4% company match
- ROWE (Results Only Work Environment) - work when, where, and how you want
- Parental Leave: Primary caregiver: 12 consecutive weeks paid, Secondary caregiver: 6 consecutive weeks paid
- 97th Floor Library: Ask for a book and we’ll buy it
- Conferences & Training: Most online trainings and local conferences covered, travel included
- On-site Gym: 24/7 access with lockers and showers
- Thanksgiving Point Corporate Pass: Up to 8 people per visit; discounts included
- Sundance Corporate Pass: Winter and summer access for skiing, boarding, hiking, and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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