Teamlead Marketing for events and trade fairs at ACO, a Water - Tech company. Leading an event team and managing the organization of exhibitions and customer events in Büdelsdorf.
About the role
- Event Sales & Services Manager generating direct sales of event and catering opportunities at hotel. Responsible for client communication, event coordination, and revenue generation.
Responsibilities
- The Event Sales & Services Manager is responsible for generating direct sales of event and catering only opportunities
- Coordination and facilitation of all groups and events at the Hotel
- Ensuring a seamless experience from start to finish while supporting the sales team in generating revenue and business growth for the Hotel
- Catering and Event Only Sales: Directly facilitate qualifying, proposing, negotiating, and contracting agreements for all event and catering only opportunities under designated deployment
- Prospecting and acquiring new clients, developing and implementing sales strategies to achieve revenue targets, understanding competitive landscape and identifying opportunities, negotiating contracts and securing bookings
- Client Liaison: Directly communicate with clients to ensure all group and event documents are comprehensively prepared and finalized using tools and systems provided
- Banquet Coordination: Oversee the timely distribution of Banquet Event Orders (BEOs) in line with hotel deadlines
- Upselling & Client Communication: Present clients with potential upgrade opportunities maximizing revenue opportunities for the Hotel, collect necessary agreements and deposits, and consistently communicate on group arrangements
- Group & Event Feedback & Management: Partner with hotel staff for pre-and post-event meetings including BEO review, guaranteeing client satisfaction and collating feedback
- Monitor guest room blocks, ensuring contract adherence and optimizing revenue opportunities, communicating on rooming lists, cut off dates, attrition, etc.
- Room Management: Monitor guest room allocations to ensure contract compliance while capitalizing on revenue opportunities
- Alert clients about potential attrition charges for rooms and F&B if bookings or revenues are projected to fall short of the contract
- Payment Management: Supervise the entire client payment process, from initial deposits to the final bill
- Booking & Documentation: Utilize the Hotel Sales & Catering software (STS) to meticulously document interactions and attach vital documents such as BEOs, payment forms, diagrams, and agendas.
Requirements
- Best candidate will offer 2 years of sales and servicing banquets/events in a hotel, event center or similar type of venue
- Knowledge of event planning, food and beverage operations and service standards
- Proficiency in event management software and CRM tools
- Strong customer service skills, computer skills, and organizational skills are critical to the success of this position.
- Ideal candidate will be outgoing and a proven self-starter.
- Schedule is flexible and applicants must be able to work a varied schedule as dictated by the level and type of business.
Benefits
- Competitive Compensation
- Health Coverage
- Medical, Dental, and Vision insurance
- Ancillary Benefits to support your well-being
- 401(k) with company contribution
- Work-Life Balance
- Paid Time Off (PTO) (based on FT or PT status)
- Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
- Career Growth & Support
- On-the-job training and mentorship
- Clear pathways for advancement within the company
- Extra Perks
- Associate Referral Program – get rewarded for bringing in top talent
- Hotel Discounts – enjoy the exclusive rates at our properties
- Daily Pay – Access to your pay when you want it!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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