support-engineer

Here to support teachers to help all students reach their potential.

Sanoma Learning is a leading K12 European learning company. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential.

By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. Our products and services engage and motivate pupils to discover and learn to achieve the best possible learning outcomes and allow teachers to excel at what they love to do and do best: teaching.

Sanoma Learning

Technical Support Engineer acts as the 2nd level technical support within Market Enablement domain, BeNe region at Sanoma Learning.
At the core of the job is the resolution of technical issues affecting customers –schools, teachers and students – who use our digital products in the region.
In this role you’re collaborating closely with the 1st level customer service teams, regional delivery teams and product teams distributed across Europe, delivering support for multiple online education platforms and tools like iDiddit, MAX or Bingel.
You'll be reporting to the Head of Technical Support and be part of the wider and international Tech Support organization inside Sanoma Learning.
The technical issues we face can be complex, and it is not uncommon to have to reach out to multiple teams and people – both internal and external – in order to troubleshoot and resolve the issue at hand.
Sometimes an issue may require software development or more specialized knowledge, and in that case you’re the one gathering all the relevant information ready for the development teams, so they can start fixing the problem as soon as possible.
Ideally anything else you can resolve either independently or by collaborating with your colleagues.
In select cases you’re in contact with the customers, and you keep them updated and informed in a professional manner.
As a Technical Support Engineer you’re the champion of the customer within the company. You see to it that their issues get resolved, whether it is by you or someone else.
This is a hybrid role, mostly remote but occasional office time expected as well.
This role is a new one in the region, which is why we're looking for someone who can establish themselves as a reliable and confident problem solver, and who can tolerate some ambiguity while you learn how the digital services and support processes work.
It also means the onboarding will be challenging and requires a lot of initiative from you, but you won't be without support - the Tech Support organization and the local tech and customer service teams will get you up to speed.

Technical Support Engineer

Hybrid Technical Support Engineer for Sanoma Learning supporting BeNe education platforms and troubleshooting complex customer issues across teams

business-analyst

EUROPEAN DYNAMICS is an international company providing innovative e-government products and IT services to institutions, organizations, and large accounts around the world. They offer a wide range of software solutions such as electronic civil & business registry platforms, electronic financial data management systems, electronic public procurement systems, and more. Their services include consulting, bespoke development, outsourcing, and cloud solutions. EUROPEAN DYNAMICS is also engaged in extensive research and development, focusing on future ICT technologies, and participates in numerous international projects. Their focus on quality and security is evident in their offerings and operations across more than 47 countries.

EUROPEAN DYNAMICS is a leading Information Technologies service provider and software developer in the field of e-government, operating internationally as a group of companies, with offices and antennas in Athens, Berlin, Basel, Brussels, Copenhagen, London, Luxembourg, Nicosia, Stockholm, etc. The group designs, develops, supports and operates complex IT systems and commercialises a wide range of software products in the field of e-government, using state-of-the-art technologies.EUROPEAN DYNAMICS employs over 600 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). The group’s staff is multilingual and multinational with in-depth experience in the delivery of services to the government sector worldwide. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. Customers include government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.The company has an extended expertise in the areas of e-Government, e-Business, e-Procurement, e-Collaboration, groupware and workflow, content, document and knowledge management, communications middleware, network management, ICT security, broadband and mobile applications. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to assess your candidature and communicate with you in relation to the job opening.Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent.

EUROPEAN DYNAMICS

We currently have a vacancy for an IT Business Analyst fluent in English, to offer his/her services as an expert who will be based in Belgium. The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site.
Your tasks:
Analysis of Business requirements;
Documentation of Business requirements;
Business model analysis;
Business process analysis;
Business processes modelling;
Functional requirements and business cases analysis;
Risk analysis;
Assistance in Business cases, Vision documents, Project Charters and Security Plans.

IT Business Analyst

IT Business Analyst at European Dynamics supporting development and client IT teams in Belgium. Analyse and document business processes, models, requirements and risks.

backend-engineer

Nokia is a B2B technology innovation leader in networking, providing advanced network solutions to enterprises, service providers, and the public sector worldwide. The company focuses on creating networks that are secure, resilient, and capable of connecting people, machines, and devices globally. Nokia is advancing technologies like 5G, AI, and quantum-safe networks, and it collaborates extensively to drive technological innovation forward. Through its Nokia Bell Labs division, the company also leads in pioneering future technologies, aiming to transform digital potential across various industries.

At Nokia, we create technology that helps the world act together. 

As a B2B technology innovation leader, we are pioneering the future where networks meet cloud to realize the full potential of digital in every industry.

Through networks that sense, think and act, we work with our customers and partners to create the digital services and applications of the future. 


For our latest updates, please visit us online www.nokia.com  

To view open positions and to apply, please visit: www.nokia.com/careers  

Nokia

• Contribute to the development of real time embedded software for existing and new hardware platforms
• Contribute to the selection and maintenance of needed FOSS to support development
• Contribute to the development of cloud based applications
• Clarify customer requirements together with the product owner and reflect on failure scenarios
• Acquire insight into a wide variety of hardware components (i2c sensors, eMMC, NOR, SoCs) and research component fit
• Design software architecture (modules, classes, interfaces, task priorities, concurrent access,…)
• Design generic software for multiple processor architectures (single/multiple core, Arm, MIPS, PPC, …)
• Be accountable for the long-term quality of the software delivered
• Interact with project managers to give regular updates of identified issues
• Write C / C++ code, make files, scripts
• Remove memory leaks using commercial tools
• Write and automate test cases validating code
• Estimate and measure consumed CPU cycles and on-board memory
• Troubleshoot software on target hardware and in a simulation environment
• Work in a multi-disciplinary agile team of senior experts supported by state-of-the-art development and test technologies

Embedded Linux Software Engineer, C/C++

Develop real-time embedded C/C++ software for Nokia broadband access devices. Work on Linux, FOSS, hardware integration and cloud components in agile teams.

Hybrid Belgium Jobs