Business Analyst IT position at Metaline, focusing on business needs analysis and IT specifications. Join a dynamic team for strategic migration challenges.
About the role
- Join Uni Systems as a Junior Business Analyst in Brussels. Analyze business requirements and support stakeholders in a hybrid work setup.
Responsibilities
- Analysis of Business requirements.
- Documentation of Business requirements.
- Business model analysis.
- Business process analysis.
- Business processes modelling.
- Functional requirements and business cases analysis.
- Identifying the services needed to ensure stakeholder satisfaction.
- Risk analysis.
- Assistance in Business cases, Vision documents, Project Charters and Security Plans.
- 2nd line support analysis, tracking and monitoring of business workflow application problems and impediments up to their resolution.
- Analysis and redaction of detailed problem descriptions and reports as meaningful input for upstream support teams (3rd line, application developments teams).
- Management and follow-up of user requests.
- Follow-up of service quality in the context of application problems and impediments.
- Participation in user, service and project meetings.
Requirements
- Bachelor's degree & 3 years of experience or Master's Degree & 1 year of experience non-overlapping with studies.
- Good knowledge of information systems matters.
- Good knowledge of large organisation administrative business processes.
- Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.).
- Good knowledge of BPMN or UML or other with equivalent value.
- Good knowledge of Wiki and collaborative sites.
- Knowledge of software development methodologies (e.g. RUP, Agile).
- Good understanding of business processes and requirements in the private and/or public sector (e.g. financial, procurement, etc.).
- Good reporting methods.
- Knowledge in end user assistance or support of information systems.
- Management of incident related to information systems.
- Very good knowledge of Ms Office tools.
- Experience in using JIRA.
- Excellent communication skills with technical and non-technical audiences and ability to give presentations.
- Proficiency in English language at a C1 level.
- Proficiency in French C1 and/or other EU languages are an advantage.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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