Hybrid Workplace Experience Partner

Posted last month

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About the role

  • Oversee all facilities management and services for the SF office and regional hubs (Austin, New York)
  • Manage the Workplace budget, including operating expenses, and analyze cost-effective measures for space optimization
  • Establish and enforce Workplace objectives, policies, and operating procedures, ensuring compliance with health, safety, and local regulations
  • Track KPIs such as in-person metrics and space efficiency to provide leadership with actionable insights
  • Cultivate and manage vendor partnerships (Real Estate, Property Management, F&B) and oversee the office Food & Beverage program
  • Lead cross-functional project planning for new office-build initiatives and manage internal workplace communications
  • Provide first-instance support for office equipment and facilities in partnership with IT
  • Coordinate all in-office events and serve on the Culture Committee to drive culture initiatives
  • Manage workplace and wellbeing projects with global Workplace Experience leads
  • Create and manage a warm, welcoming guest experience and a scalable guest management system
  • Provide operational support to the People & Talent team including hiring, onboarding/offboarding, benefits administration, and systems administration
  • Assist the Talent team with onsite interviews and candidate experience
  • Serve as backup support for People Operations and Talent teams and take on ad hoc projects as needed

Requirements

  • 3 years in a people-focused role such as workplace experience, employee engagement, office management, facilities, or hospitality events management
  • Ability to consistently deliver a high level of customer service
  • Strong communication skills across employees at all levels within the organization
  • Demonstrated ability to handle multiple tasks with little or no supervision
  • Advanced problem solving skills
  • Ability to triage and create sensible prioritization
  • Positive attitude; grace under pressure
  • Accurate, organized, punctual and accountable
  • Strong computer skills including experience with Google Suite
  • In-office attendance in San Francisco 4 days per week (Mondays through Thursdays)
  • Candidates must respond to questions about legal authorization to work in the United States (visa/sponsorship status)

Benefits

  • US-based employees are eligible to participate in medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Short-term disability
  • Long-term disability
  • Basic life insurance
  • Well-being benefits
  • 20 paid days of vacation per year
  • 12 paid company holidays per year
  • Offers Equity
  • Offers Bonus

Job title

Workplace Experience Partner

Job type

Experience level

Mid levelSenior

Salary

$120,000 - $170,000 per year

Degree requirement

No Education Requirement

Location requirements

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