Hybrid VP, Retail Wealth Technology

at Voya Financial

• Job title: VP, Retail Wealth Technology
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Hartford, United States

About the role

• VP of Retail Wealth Technology at Voya managing technology strategy and platform for Wealth Management. Collaborating with business partners to enhance advisor-led and digital self-service functions.

Responsibilities

• Help shape the retail product platform vision with customer-centricity and define the business value;
• Develop business cases for further investment, including assessment of potential revenue, implied investment, and OKRs
• Collaborate with and manage internal stakeholders (business and technology leaders) to regularly gather feedback and refine the future of the product, factoring in business priorities, pacing, risk management, funding, scope parameters
• Collaborate with external stakeholders (e.g., customers, vendors, suppliers) to identify customer requirements, assess impacts on other data, systems, products, services, and compare costs and benefits alongside available technologies and processes to recommend a path forward
• Scope the minimum viable product considering existing resource constraints and sustained product development; build product backlog and prioritize it based on iterative business value
• Lead the development and execution of product launches, refinements, and iterations (e.g., cash, robo-advisory, brokerage)
• Lead the development and execution of technology projects, including application development, automation, and database PL/SQL programing.
• Manage individuals, and/or teams with higher level technology professionals to ensure results meet customer expectations and adhere to internal IT standards, methodologies, and strategies.
• Build relationships outside of product management to organically begin connecting the dots across the Voya and solidifying a cohesive GTM for the WM Platform, ensuring that we are all working in lock step towards one.
• Manage client insights to understand evolving needs, preferences, and behaviors, using this data to enhance the digital experience and influence positive commercial outcomes.
• Identify and raise dependencies and roadblocks to sponsors and leadership to obtain assistance as required.
• Own defined set of business KPIs for the team; Develop and manage business plan(s) and budget(s) for functional areas; identify resource needs and develop supporting justifications for them; oversee overall success of managed team
• Ensure adherence to all regulatory and data privacy requirements / guidelines for systems and data across all business functions
• Provide functional onboarding for new team members
• Continue to enhance RWM business and product domain knowledge by participating in educational opportunities, reading professional publications, and partnering professional organizations
• Keep up to date with emerging trends and technologies in the RWM (specifically Broker-Dealer, RIA, and Asset Management), Retirement, Workplace Benefits and recommend changes and improvements as needed
• Work under minimal supervision, with extensive latitude for the use of initiative, independent judgment and building the consensus with multiple teams
• Other duties as assigned

Requirements

• Bachelor’s degree in finance, computer science, mathematics, engineering, or information systems; master’s degree a plus
• Overall, 15 or more years of progressive experience in Product Management, with 5 or more years of experience in leadership/management role within the RWM industry as preferrable
• FINRA SIE (Securities Industry Essentials) and Series 99 (Operations Professional) or must be obtained within 120 days of employment
• Demonstrated success in multiple major products, translating customer needs to business value at the team level; expert level experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems.
• Solid understanding of retail advice and brokerage landscape and potential vendors (e.g., Apex Fintech, BNY Pershing, Schwab Wealth, Envestnet); Ability to identify industry dynamics and competitors move on an ongoing basis, with capability to develop, own, and drive innovative ideas with the team.
• Strong technical and management ability to lead a delivery team (onshore/offshore), offering clear direction on highest priorities to guide the team.
• Strong technical understanding integration patterns such as APIs, Batch processing, Webhooks, and Single Sign-On (SSO) for Wealth Management (WM) platform providers like Pershing Wove, Orion Connect, and Envestnet.
• Knowledge of billing and commission systems for fee-based accounts managed on UMA/SMA platforms like Orion Eclipse trading.
• Understanding of wealth technologies to facilitate modern data analytics platforms to support Data Visualization, Traditional Reporting, Advanced Analytics and Operational Data Stores; ability to apply WM trends to new business designs and business models.
• Understanding of industry standards like Pershing, FINRA/SEC, LIMRA, DTCC/NSCC, Morningstar, SMA/UMA, and Advisory Platform will be considered big plus
• Understanding of financial services industry domains – Retirement, Workplace Solutions, Group Benefits, Wealth Management will be big plus for this role.
• Demonstrate problem-solving and critical-thinking skills
• Ability to clearly communicate / present technical information to technology and business leaders

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year