Hybrid VP, Client Partner – Account Manager, Banking

Posted last week

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About the role

  • Deliver Profitability, Client Engagement and NPS, Growth and Operational Delivery with existing banking accounts.
  • Be responsible for the sales cycle from deal origination to closure and successful handover to the Operation Management.
  • Bring an understanding of the marketplace and competitor offerings to drive EXL’s growth strategy and investments.
  • Act as Client Partner to the Banking Domain and be responsible for significantly growing EXL revenues within existing accounts.
  • Collaborate and develop 3rd party and advisor relations to build credible EXL voice in the geography and generate opportunities from this channel.
  • Propose, submit and handle proposals with full ownership and accountability for the opportunity.

Requirements

  • Large Account Management experience within Banking domain.
  • Experience managing relationships with CDOs, CROs, COOs, CTOs, CIOs, Customer Service Directors.
  • Balance multiple, concurrent deals to achieve challenging growth targets.
  • Effectively identify and translate client needs into EXL services.
  • Develop an understanding of customers’ business needs and match them with EXL’s capabilities.
  • Work effectively across the EXL organization and partner with team members.
  • Be a key intermediary between the service delivery team and the customer.
  • Astute at identifying and qualifying opportunities within an existing account base.
  • Proven ability to convert relationships into commercial engagements.
  • MBA or post-graduate or equivalent professional qualification.
  • 15+ years of post-qualification experience.

Benefits

  • A competitive salary with a generous bonus
  • Private healthcare
  • Critical illness life assurance at 4 x your annual salary
  • Income protection insurance
  • A rewarding pension
  • Cashback cards for discounts and promotions
  • Cycle Scheme for savings on bikes and cycling accessories
  • Professional and personal development opportunities
  • Learning initiatives for skill enhancement
  • Employee Stock Purchase Plan (ESPP)
  • Flexible hybrid working model

Job title

VP, Client Partner – Account Manager, Banking

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

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