Hybrid VP – Canadian Shared Services

Posted 3 weeks ago

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About the role

  • Lead a team of 500+ employees delivering differentiated services to Sun Life businesses across Canada
  • Develop and execute the overall shared services strategy
  • Oversee daily operations focusing on efficiency, quality, and customer satisfaction
  • Foster a client-focused culture and develop key relationships

Requirements

  • 10+ years in senior leadership roles managing large, complex operations
  • Proven experience leading shared services bringing innovative ideas and achieving strong partner satisfaction
  • Degree in relevant field such as business, engineering or technology
  • Deep knowledge of shared services processes and methodologies including Lean management techniques and Six Sigma tools
  • Strong strategic thinking, communication, financial acumen and relationship building skills
  • Bilingualism (French, English) for Quebec involvement

Benefits

  • Various incentive plans
  • Flexible work arrangements
  • Professional development opportunities

Job title

VP – Canadian Shared Services

Job type

Experience level

Lead

Salary

CA$195,000 - CA$270,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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