Hybrid VMO Operations Analyst

Posted last month

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About the role

  • Support operational oversight of departmental functions within the Technology Vendor Management Office (VMO)
  • Coordinate vendor onboarding and offboarding, ensuring compliance with quality standards and managing exit processes
  • Assist in reviewing and maintaining vendor contracts and VMR intake forms
  • Monitor cross-organizational dependencies and update project tracking systems
  • Collaborate with cross-functional teams including sourcing, finance, legal, and operations to support business needs
  • Support vendor audits, SLA reporting, and other vendor-related service requests
  • Maintain departmental knowledgebase in Confluence, including SOPs and playbook documentation
  • Generate regular and ad hoc reports on vendor performance and metrics for management review
  • Provide support for project prioritization based on KPIs, schedules, and resources

Requirements

  • 2+ years of relevant work experience in operations management for technology-related organizations
  • Experience in project management and Agile delivery models
  • Strong analytical thinking and problem-solving skills
  • Ability to interpret data and assess vendor performance to make data-driven decisions
  • Strong organizational skills and attention to detail
  • Excellent interpersonal and communication abilities
  • Experience collaborating with technology teams, corporate business units, finance, sourcing, and senior leadership
  • Proficiency in creating documentation, reports, and maintaining vendor records

Job title

VMO Operations Analyst

Job type

Experience level

JuniorMid level

Salary

$64 per hour

Degree requirement

Bachelor's Degree

Location requirements

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