VP, Hub Leader managing the Global Servicing team in Phoenix, Arizona. Overseeing performance metrics and budget management with a focus on customer experience.
About the role
- Vice President of Technology leading IT vision and operations for Lighthouse Autism Center. Overseeing technology roadmap and supporting organizational growth and expansion initiatives.
Responsibilities
- Develop and own the multiyear IT / technology roadmap aligned with organizational growth
- Participate in executive planning, contributing technology perspective to business strategy, expansion, and new market entry
- Monitor and analyze emerging trends in health tech, telehealth, data platforms, artificial intelligence, cybersecurity
- Communicate standards, policies, priorities, and foster a culture of digital adoption across staff
- Lead, mentor, and develop the technology organization to support current operations and scale
- Ensure high availability, performance, scalability, redundancy, disaster recovery, and business continuity planning
- Oversee software application portfolio (EMR, billing, HRIS, etc.) — ensure integration, upgrades, enhancements, and vendor management
- Implement robust cybersecurity, governance, compliance, risk, and privacy frameworks
- Manage cross-organizational changes, training, adoption, and support to embed new systems and ways of working
- Own IT budget planning, forecasting, and return on investment (ROI) assessment
- Manage vendor relationships, contracts, vendor performance, evaluations, and renewals
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
- Master’s degree (e.g. MBA, MIS) preferred
- 10+ years of progressive experience in technology leadership roles
- At least 5+ years in a senior leadership (director, VP, or CTO) role, ideally in healthcare, behavioral health, clinical services, or regulated environments
- Experience with multi-site operations, scaling systems, and distributed networks
- Proven track record of delivering large technology transformations, systems implementations, migrations, and integrations
- Hands-on understanding of cybersecurity, risk management, compliance (e.g. HIPAA, data privacy)
- Experience working with EMR / clinical systems, interoperability, healthcare data, and integrations is strongly preferred
- Relevant technical certifications are a plus (e.g. CISSP, CISA, PMP, ITIL, cloud certifications)
Benefits
- Hybrid work arrangement with 50% travel to South Bend, Indiana and Chicago, Illinois
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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