CO
CoreSiteIT Helpdesk Manager
Manager of IT Helpdesk overseeing Tier 1 helpdesk operations and driving customer satisfaction in digital infrastructure company.
About the role
- Provide high-quality customer assistance via phone, chat, and email in French and English
- Handle inquiries regarding reservations, cancellations, payments, and account issues
- Guide customers through online processes and ensure seamless problem resolution
- Maintain empathy, professionalism, and efficiency while working toward performance goals (quality, response time, customer satisfaction)
- Collaborate with an international team supporting a well-known online travel platform
Requirements
- Fluency in French (C2+) and good command of English (B2 minimum)
- Strong communication and problem-solving skills
- Customer-oriented attitude and ability to work in a fast-paced environment
- Availability to work rotational shifts, Monday to Sunday (09:00-19:00 schedule)
- EU citizenship or valid work permit for Greece
- Candidates relocating from abroad must arrive in Athens 7 days before the start date for hiring documentation
- Relocated employees must work onsite for at least 3 months (unless already living in Greece with housing and internet setup)
Benefits
- Competitive salary: 1,200 euros gross per month x 14 payments
- Remote option available only for candidates already based in Greece with a stable internet connection
- 3 weeks of free hotel accommodation near the office (for onsite relocated candidates)
- Up to 300 euros relocation support (paid with first salary)
- Flight tickets reimbursement with first salary
- Legal support with hiring documentation
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
PG
Proway GmbHIT Support Specialist – WMS
IT Support Mitarbeiter responsible for WMS support and collaboration in logistics at Proway. Engage in system configuration, user training, and project involvement in Stuttgart.
(Senior) IT Administrator responsible for IT infrastructure across four locations. Involved in hybrid IT landscape management and support for IT systems.
BI
BDO IrelandAudit Manager
Manager in BDO Ireland's Audit Department handling diverse client portfolios and leading audit teams. Focus on client expectations, team performance, and delivering technical auditing assistance.
OS
OsmosePermit Specialist
Permit Specialist coordinating state and local permit applications for utility operations. Interacting with various teams and government agencies to ensure compliance and timely submission.
TR
TruistCredit Support Officer
Credit Support Officer providing lending expertise and support to bankers and clients at Truist Financial. Requires in - depth knowledge of consumer lending and complex issue resolution.
TR
TruistCredit Support Officer
Credit Support Officer role supporting Retail bankers and clients in consumer lending inquiries. Requires in - depth knowledge of lending products and strong communication skills.
Audit Manager leading risk - based internal audit assurance and advisory services for a financial services company. Coaching junior team members and managing complex audit engagements.
PI
Progyny, Inc.Clinical Experience & Audit Manager
Clinical Audit Manager at Progyny overseeing clinical audit activities and ensuring quality in family building care. Collaborating with various teams to maintain high standards of compliance and member experience.
IT Specialist focusing on delivering SAP Finance solutions for a global dairy processor. Collaborating with finance teams to enhance business value through IT enablement.