AM
Air MethodsOperations Manager Assistant
Assist the Communications Operations Manager with daily operations and support Supervisors in team management. Ensure compliance and develop training programs for effective KPI attainment.
About the role
- Own the setup and maintenance of Powered by TodayTix (PxT) events across all outlets
- Reprice, allocate, and manage inventory for owned channels and third-party agents, executing pricing strategies
- Provide accurate and comprehensive reporting for internal and external partners and stakeholders
- Work with the Ticketing Systems Provider to ensure optimal functionality of event on-sales
- Support Ticketing Operations on access programs and dispatch
- Provide on-site support at event launches and handle ticketing queries
Requirements
- Prior experience working on ticketed events
- An understanding of the ticketing life cycle of a live event
- Strong organizational skills and ability to adapt to a varied workday
- Excellent communication skills
- Proficiency in Excel or similar software
- Ability to work under own initiative and to deadlines
- Must be based in the greater London area
- Able to work a minimum of 2 days per week in the London office and provide on-site event support as required
Benefits
- Hybrid work environment (blend of in-office and at-home days)
- Up to 4 weeks per year of flexible 'work from anywhere'
- Generous pension match
- Access to a bespoke Pension scheme
- Complimentary tickets to shows and events
- Employee Assistance Programme
- Access to a corporate rate Vitality PMI plan
- Healthcare cash plan
- Season Ticket loans
- Birthday off
- Three months of fully paid Parental Leave
- Employee Charity Donation Matching
- Annual Professional Development Budget
- Cycle to work scheme
- Employee Referral Bonus
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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