Cook preparing a variety of food using fresh ingredients at Aramark. Involved in food preparation, sanitation, and maintaining a positive customer experience.
About the role
- Client Operations Lead coordinating client operations and delivering support for an AI-driven startup. Engaging with high-profile clients, driving operational excellence, and building processes.
Responsibilities
- Serve as a day-to-day partner to high-profile clients and their teams, delivering proactive, thoughtful, and responsive support.
- Manage onboarding, regular check-ins, issue escalation, and ongoing success for talent and entertainment clients.
- Translate client needs into actionable workflows across operations, engineering, and leadership.
- Build trust with clients by demonstrating discretion, clear communication, and a deep understanding of their sensitivities and priorities.
- Lead monitoring and reporting workflows related to harmful content, platform escalations, and content takedowns.
- Maintain and improve our Airtable-based operational system—ensuring data accuracy, actionable insights, and reliable reporting to platforms and clients.
- Draft, refine, and deliver ad-hoc reports for clients and partners (platforms, legal teams, agencies).
- Support the sales cycle by preparing client materials, including deep research on sales prospect needs.
- Collaborate with leadership on POCs, pilot setups, and custom workflows for enterprise prospects.
- Act as a voice of the client internally—surfacing patterns, insights, and opportunities to improve our product.
- Coordinate closely on platform relationships, policy issues, and emerging AI-likeness threats.
- Support special projects (e.g., content audits, platform research, client education materials) as needed, including by identifying operational inefficiencies and implementing scalable systems and processes.
Requirements
- 3–6+ years of relevant experience in a client-facing, client-ops, consulting, or similar environment.
- Prior experience in entertainment, tech, AI, social media, or early-stage startups is a plus.
- Comfort with Airtable, data analysis, and operational tooling.
Benefits
- Direct ownership and influence in shaping client operations from the ground up.
- Work closely with founders and high-profile clients navigating one of the fastest-moving areas of technology and policy.
- Be part of a small, ambitious, and high-impact team working on a meaningful mission.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Betriebsleiter directing gastronomic operations and team at stadiums for Aramark. Ensure budget control, legal compliance, and guest relations in an engaging environment.
Technician monitoring and operating plant equipment for chemical manufacturing in Bay City, Texas. Responsible for safety, equipment troubleshooting, and minor maintenance.
Supervisor Operations leading a machining and welding team at Leonardo DRS. Ensuring safety, cost, schedule, and quality goals are realized in Bridgeton, Missouri.
Operations Support role responsible for loading and delivering fertilizer and chemicals. Based in Rolling Fork for a farm - to - table food and agriculture company.
Sales Center Manager at Dal - Tile overseeing store operations and personnel to meet business objectives. Building customer relationships and managing revenue performance while providing leadership to the team.
Sales Center Manager overseeing operations at Dal - Tile, ensuring store objectives and revenue goals are met while managing personnel. Develops customer relationships and implements strategic plans.
Analista de melhoria de Processos II para integrar o time do Centro de Excelência Votorantim. Focado em liderar melhorias sistêmicas, automatizações e desenvolvimento de ferramentas na contabilidade.
Junior Operations Analyst supporting service processes related to educational courses at YDUQS. Engaging in performance analysis and customer experience improvement initiatives.
Core Retail Operations Co - Op Student supporting day - to - day retail operations and operational execution. Gaining hands - on experience and ensuring effective communication across teams in a hybrid work environment.