Operations Manager leading telecommunications teams to excellence at Encepta. Responsible for team management, strategic planning, and process optimization in Calgary, Alberta.
About the role
- Werkstudent Operations supporting digital education solutions at ubiMaster. Enhancing customer support and team collaboration while ensuring product improvement through feedback.
Responsibilities
- Customer inquiries: You handle customer inquiries primarily digitally and also by phone.
- Consulting: You enjoy advising our customers and remain calm and composed even in challenging situations.
- System: You use our CRM HubSpot and are always on the lookout for improvement opportunities.
- Team: You attend all our team meetings and take on other tasks as needed.
Requirements
- Studies: You are a student in a business-related field and are looking for a supportive and respectful working student role.
- Languages: You speak fluent German and have very good English. Spanish is a plus.
- Communication: You enjoy working with people and have a patient, friendly manner.
- Team player: You enjoy working in a team and being among colleagues.
Benefits
- Flexibility: While we enjoy working from our modern office in Munich, we also offer considerable flexibility.
- Team culture: We collaborate closely and place high value on our team culture—both during work hours and at company events.
- Responsibility: We are looking for doers who act independently from day one. This means you will work autonomously on your responsibilities.
- Impactful role: Contribute to the growth of purpose-driven digital education solutions with real social impact.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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