Contract Test Manager responsible for strategy and execution of testing services across digital systems. Leading a high-performing team, engaging stakeholders, and ensuring quality outcomes.
Responsibilities
Define and maintain test strategies, frameworks, and automation practices aligned with organisational priorities
Contribute to policy and continuous improvement of testing standards and assurance processes
Lead, coach, and develop a high-performing testing team
Build internal capability to support evolving technologies and delivery models (e.g. DevOps, Agile, Waterfall)
Provide expert advice on testing, tools, methods, and quality risk
Communicate test outcomes and risks to technical and business stakeholders
Plan and oversee all test phases, from requirements validation to user acceptance
Apply appropriate tools, standards, and automation to improve test efficiency and coverage
Manage vendor relationships and ensure testing aligns with organisational delivery frameworks
Support delivery of robust, operationally-ready digital services through structured test assurance
Lead compliance assessments and contribute to supplier evaluations and recommendations
Model and ensure safe practices in all team activities and contribute to organisational wellbeing efforts
Requirements
ISTQB Foundation Certification or equivalent experience
Extensive experience in managing enterprise testing services
Proficiency across testing methodologies, automation, and tools
Strong team leadership, coaching, and communication skills
Experience in project management and vendor coordination
Strong analytical, decision-making, and stakeholder engagement abilities
ISTQB Advanced Test Manager Certification
Tertiary qualification in IT, Computer Science, or related field
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