Manager of Supplier Quality at global medical device company Arthrex overseeing supplier quality management programs. Leading quality compliance and development efforts with a focus on product integrity and supplier partnerships.
About the role
- Resource & Engagement Manager managing resource planning and customer engagement for Phoenix's digital transformation projects. Working closely with technical teams and vendors to ensure optimal project delivery.
Responsibilities
- Oversee resource planning, scheduling, and coordination across multiple concurrent customer projects and programmes.
- Manage internal technical teams and external vendors, ensuring optimal allocation and utilisation of resources.
- Lead customer engagement activities, including meetings, workshops, and webinar scheduling.
- Maintain project documentation, trackers, SOPs, and reporting to support smooth delivery and resource visibility.
- Monitor workloads, availability, and escalations, working closely with senior management and other project leads.
- Ensure adherence to delivery standards, processes, and Microsoft funding requirements.
- Manage operational tasks such as expenses, invoicing, and overtime approvals.
Requirements
- Proven experience in a similar resource management / scheduling role within a fast-paced work environment.
- Good grasp of project management principles.
- Strong resource planning and coordination skills.
- Experience managing technical teams and external vendors across multiple projects.
- Good working knowledge of PRINCE2 principles, delivery processes, and structured project methodologies.
- Excellent Microsoft Office skills, particularly Excel, Word, and Outlook.
- Exceptional interpersonal and communication abilities.
- Highly organised and detail-driven.
- Confidence leading customer engagement activities.
- Comfortable managing operational tasks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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