LW
Customer Success Manager managing strategic client relationships for Octadesk's SaaS platform. Focusing on client satisfaction and upselling opportunities while collaborating with internal teams.
About the role
- Manage key accounts within your territory
- Provide high standards of technical advice to customers
- Ensure delivery of exceptional clinical education and training programmes
- Develop strategic account plans and monitor account performance
- Facilitate peer-to-peer engagements and lead post-purchase training
Requirements
- 2-3 years of experience in medical sales or a clinical career in Critical Care
- Strong command of SFDC CRM
- Experience in delivering engaging presentations
- Full driving license
- Knowledge of healthcare systems and stakeholder management
- Proficient in Salesforce and Excel
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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