AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Build and maintain relationships with distributors, OEMs, and major end users.
- Conduct sales visits and promote products through training, presentations, and ongoing engagement.
- Map and strengthen assigned territories, identifying opportunities to expand market presence.
- Organize and participate in approximately 24 distributor calls per month.
- Provide technical presentations and product information to support customer needs.
- Collaborate with internal sales, customer service, and engineering teams for quotations and support.
- Deliver accurate monthly forecasts and submit timely visit/activity reports.
- Stay informed about industry trends, competitor activities, and new technologies.
- Promote long-term, stable relationships by serving as a reliable partner for distributors.
Requirements
- Proven track record in technical or industrial sales (minimum 3+ years).
- Strong relationship-building, training, and presentation skills.
- Organized, methodical, and diligent in managing multiple priorities.
- Comfortable with CRM tools (Salesforce preferred) and Microsoft Office.
- Ability to work independently without micromanagement.
- Stable, reliable, and passionate about developing long-term business growth.
Benefits
- Base Salary: $85,000
- Performance Bonus: 10% for achieving quality targets ($8,500)
- Commission: 2% of all sales above budget (e.g., $200K above budget = $20K additional)
- In the past 3 years, this bonus/commission structure has been consistently achieved by the sales team.
- Competitive benefits package.
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