Independently (or with close collaboration with customers and Partners) own and manage complex technical projects with multiple dependencies to meet stated and agreed objectives
Develop and maintain project plans and schedules; assist team members in planning, estimating, and controlling tasks; ensure interfaces are recognized and tasks are integrated; perform critical path analysis and develop action plans to mitigate risk
Drive maximum integration of Tanium into business processes and controls to achieve the value proposition and efficiency goals; support technical integration of Tanium into customer tool chains, business processes, and operational workflows
Track and report the health of assigned projects and, where appropriate, implement get well plans
Assist on account level activities such as stakeholder mapping, maturity modelling, enhancement tracking, and project/engagement reporting
Assist with practice development opportunities to mature the cross-functional nature of Enterprise Services
Contribute to documentation efforts, both internally and publicly facing
Maintain a broad understanding of the Tanium solution and its capabilities
Provide purpose, motivation, and direction to fellow members of the Customer Account Team
Requirements
10+ years of experience in technical project management or in a similar project leadership role
BA/BS or equivalent experience required
Agile Certified Practitioner (PMI-ACP) and/or Project Management Professional (PMP) is a plus
Track record of project management for long-term, multi-million dollar implementations
Network/Cyber operations, Service Management, Professional Services, Customer Success, or Consulting backgrounds preferred
Able to conduct briefings on large enterprise IT concepts; familiar with general networking, network architectures, and database concepts
Consultative mindset combined with project-based execution while implementing novel solutions
Ability to translate customers priorities, business objectives, process hindrances, and tactical operational difficulties into solution options using Tanium
Interest in identifying and solving customers’ IT challenges
Previous experience in a customer facing role, using interpersonal communication skills
Willingness to always go above and beyond for the customer
Team player with excellent organizational abilities
Benefits
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
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