NO
Technical Project Manager driving product increments and enhancing tooling ecosystem at Nokia. Collaborating across teams in Bangalore and Ottawa to manage deliverables.
About the role
- Ensure execution of high profile and critically important projects and programs so customers derive maximum value and utilization from Tanium technology and services purchased
- Act as a link between the Tanium Account Team and the customer’s team at the project execution level
- Operate Tanium on behalf of customers and champion Tanium best practices
- Understand and overcome short-term barriers to successful implementation/utilization of the Tanium product
- Ensure best practices are implemented to maintain a stable, available, and performant Tanium infrastructure
- Develop, manage, and report on plans that prioritize customer objectives, success criteria, and milestones
- Independently (or with close collaboration with customers and Partners) own and manage complex technical projects with multiple dependencies
- Develop and maintain project plans and schedules; assist team members in planning, estimating, and controlling tasks
- Perform critical path analysis and develop action plans to mitigate risk; identify and implement alternative solutions
- Drive integration of Tanium into business processes, controls, and customer tool chains
- Track and report the health of assigned projects and implement get well plans where appropriate
- Assist on account level activities such as stakeholder mapping, maturity modelling, enhancement tracking, and project/engagement reporting
- Contribute to documentation efforts internally and publicly facing; assist with practice development opportunities
- Maintain a broad understanding of the Tanium solution and provide purpose, motivation, and direction to fellow members of the Customer Account Team.
Requirements
- 10 + years of experience in technical project management or in a similar project leadership role
- Agile Certified Practitioner (PMI-ACP) and/or Project Management Professional (PMP) is a plus
- Track record of project management for long-term, multi-million dollar implementations
- Network/Cyber operations, Service Management, Professional Services, Customer Success, or Consulting backgrounds preferred
- Able to conduct briefings on large enterprise IT concepts; familiar with general networking, network architectures, and database concepts
- Consultative mindset combined with project-based execution while implementing novel solutions
- Ability to translate customers priorities, business objectives, process hindrances, and tactical operational difficulties into solution options using Tanium
- Interest in identifying and solving customers’ IT challenges
- Previous experience in a customer facing role, using interpersonal communication skills
- Willingness to always go above and beyond for the customer
- Team player with excellent organizational abilities
- BA/BS or equivalent experience required
- Ability to operate Tanium on behalf of customers and support technical integration into customer tool chains and operational workflows.
Benefits
- Each team member has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to causes they care about most.
- Hybrid work arrangement (Osaka, Japan Office).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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