CG
Technical Product Manager driving digital transformation in banking through Cloud technologies and Conversational AI. Collaborating with teams to develop and implement innovative solutions in an agile environment.
About the role
- Mid-Level Product Manager optimizing enterprise commerce systems at 1-800 Contacts. Playing a pivotal role in shaping the future of e-commerce operations.
Responsibilities
- Own and manage the product lifecycle for core enterprise commerce systems, including e-commerce, MarTech tools, promotion/campaign management systems, catalog/product management, payment systems (with PCI considerations), fraud prevention, and order orchestration.
- Oversee integrations across brands and ensure alignment with core enterprise systems.
- Define and execute product strategies that align with business goals, leveraging customer insights, market trends, and analytics.
- Collaborate with stakeholders to prioritize features and system enhancements, balancing customer impact, operational efficiency, and technical feasibility.
- Create and maintain detailed product requirements, user stories, and acceptance criteria to ensure engineering alignment.
- Lead initiatives to improve platform scalability, resiliency, and integration capabilities across the commerce ecosystem.
- Work closely with engineering teams to deliver high-quality solutions on time, ensuring well-understood technical trade-offs.
- Monitor and analyze key performance metrics (KPIs), identifying opportunities for optimization and automation.
- Provide technical guidance on system integrations, data flows, and API-driven commerce experiences.
- Partner with marketing, finance, and customer support teams to facilitate seamless product launches, process improvements, and operational support.
- Stay ahead of emerging e-commerce and MarTech trends, bringing innovation to enterprise commerce capabilities.
Requirements
- 3-5 years of experience as a Product Manager, preferably within enterprise commerce, FinTech, or MarTech domains.
- Strong knowledge of enterprise e-commerce architectures, catalog management, payment processing, PCI compliance, order orchestration, and fraud prevention systems.
- Experience with Agile development methodologies, working in cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to leverage data-driven decision-making.
- Technical proficiency in API integrations, system data flows, and platform scalability best practices.
- Ability to troubleshoot complex system issues, support cross-functional teams in resolving enterprise commerce challenges, and provide expert recommendations.
- Familiarity with enterprise e-commerce platforms, marketing automation tools, and financial technology solutions.
- Excellent stakeholder management and communication skills, capable of working across engineering, marketing, finance, and customer experience teams.
- Ability to balance competing priorities in a fast-paced, high-growth environment.
- Experience with KPI tracking and performance analytics tools to assess system effectiveness and identify optimizations.
- Experience with tools such as Jira, Confluence, SQL, Databricks, Swagger, or similar product/analytics platforms.
- Product management certification (e.g., Pragmatic Institute, CSPO, SAFe PM/PO) is a plus.
Benefits
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals
- Free snacks, ice cream, and drinks every day
- Full onsite gym
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Technical Product Manager guiding the evolution of Stay22's API platform and Model Context Protocol. Collaborating across teams to transform systems into a unified technical ecosystem.
Technical Product Manager at U.S. Bank focusing on MS Power Platform capabilities and product management. Driving development and strategic direction in collaboration with cross - functional teams.
Technical Product Manager focusing on Legal technology capabilities and systems. Owning product vision and delivering modernization initiatives for Legal Operations.
Senior Product Manager overseeing cross - product platform services and components at Instructure. Championing collaboration with internal teams, driving product vision and roadmaps.
Technical Product Manager joining Mobileye’s Core AV Platform group. Supporting multidisciplinary product development and execution for next - generation AV platforms.
Technical Product Manager overseeing strategic product initiatives for AI integrations at Paragon. Leading cross - functional teams to build scalable and impactful solutions for customers.
Technical Product Owner responsible for IT transformation projects. Collaborating with clients to define solutions and managing project implementation.
Project Leader managing R&D projects in development and product lifecycle for a leading water technology company. Leading interdisciplinary teams and ensuring successful project delivery while addressing technical and quality challenges.
Technical Product Manager executing product vision for Intermodal product portfolio. Collaborating with cross - functional teams and stakeholders at ORBCOMM to drive mission forward.